Mainframe Service Delivery Manager

Jobtailor; Deutschland; Remote; EUR 90.000 - 130.000; Vollzeit

Zusammenfassung

Jobtailor seeks a senior leader to oversee IBM mainframe operations across multiple data centers. You will manage production control, batch scheduling, and system software while ensuring secure, compliant, and highly available services for government-related workloads.

Ideal candidates have deep z/OS experience, strong stakeholder communication, and a track record in regulated environments. Relocation or local presence in major centers is preferred.

Qualifikationen

• Extensive experience in IBM mainframe operations and government environments.
• Proven leadership in production control and disaster recovery planning.
• Strong knowledge of IBM Mainframe OS, networking, and batch scheduling.
• Experience with regulatory compliance and data security for mainframe apps.
• Ability to coordinate multi-site data centers and complex service delivery.
• Certification in IBM mainframe basics is preferred.

Aufgaben

• Provide operational and technical leadership across 14 IBM mainframes.
• Maintain accountability for mainframe technology and service delivery.
• Lead mainframe operations, production control, and batch scheduling.
• Manage system software, technical support, and currency maintenance.
• Plan and execute disaster recovery activities and DR tests.
• Coordinate software procurement and cross-site service delivery.
• Support replatforming to modern platforms and cloud/hybrid environments.
• Ensure security compliance for mainframe-hosted applications.

Kenntnisse

Operational Management

Incident Resolution

Stakeholder Communication

Tools

CA7

TWS/OPC

VTAM/NCP

TCP/IP

z/OS

IBM z/OS System Programmer

Jobbeschreibung

• Provide operational and technical leadership across 14 IBM mainframes
• Maintain overall accountability for mainframe technology and service delivery across all 14 mainframes
• Lead IBM mainframe operations, production control, and batch scheduling management
• Manage mainframe system software, technical support, and currency maintenance
• Track and report MIPS/CPU consumption
• Manage mainframe networking
• Coordinate mainframe software procurement activities
• Plan, coordinate, test, and execute mainframe disaster recovery activities
• Assist DIR customers with mainframe application replatforming to modern platforms
• Support migration and modernization activities involving mainframe and cloud/hybrid environments
• Ensure CJIS, IRS Publication 1075, and data security compliance for mainframe-hosted applications
• Coordinate service delivery across the Austin and San Angelo data center environments
• Maintain operational stability, availability, performance, and technical currency across the mainframe environment

Requirements

• 10 years of experience, which may include supervisory or lead experience
• 8+ years of IBM mainframe operations experience in production government environments
• Government mainframe operations experience
• Experience with IBM z/OS systems administration and system software management
• Experience with production control and batch scheduling, including CA7, TWS/OPC, or equivalent enterprise batch scheduling platforms
• Experience with mainframe networking, including VTAM/NCP and TCP/IP on z/OS
• Experience with mainframe disaster recovery planning, testing, and execution
• Strong understanding of IBM mainframe production operations and enterprise service delivery
• Experience supporting complex, highly regulated or government mainframe environments
• Ability to manage mainframe operations across multiple data center locations
• Strong technical leadership, operational management, incident resolution, and stakeholder communication skills
• Must be a US Citizen
• Candidates must be local to the Austin and San Angelo Area or willing to relocate
• IBM Certified Systems Operator (z/OS) or equivalent certification preferred
• IBM z/OS System Programmer certification preferred

Core Competencies

Demonstrates extensive experience in IBM Mainframe Operations, including system administration, production control, and disaster recovery planning. Proven ability to lead technical teams and ensure compliance in highly regulated environments.

Highest-signal resume keywords

• IBM Mainframe Operations Experience
• IBM z/OS Systems Administration
• Production Control and Batch Scheduling
• Mainframe Disaster Recovery Planning
• Technical Leadership and Stakeholder Communication

ATS Optimization Keywords

Hard Skills

• IBM z/OS
• Mainframe Networking
• CA7
• TWS/OPC
• VTAM/NCP
• TCP/IP
• MIPS/CPU Tracking
• Mainframe Software Management
• Service Delivery Management
• Application Replatforming

Soft Skills

• Operational Management
• Incident Resolution
• Stakeholder Communication

Certifications & Qualifications

• IBM Certified Systems Operator (z/OS)
• IBM z/OS System Programmer

Industry Keywords

• Government Mainframe Operations
• Data Security Compliance
• Disaster Recovery Activities
• Production Government Environments
• Operational Stability

Tools & Technologies

• IBM Mainframes
• Cloud/Hybrid Environments