Lead Salesforce Business Systems Analyst and Solution Lead

Intento Analytics LLC; Deutschland; Remote; EUR 90.000 - 140.000; Vollzeit

Zusammenfassung

Intento Analytics LLC in Germany is seeking a Lead Salesforce Business Systems Analyst and Solution Lead to serve as the functional design authority and the strategic bridge between business stakeholders and technical teams.

You will lead business analysis and end-to-end functional solution design, perform hands-on Salesforce configuration, enable platform governance, and mentor teams to deliver scalable, secure, and maintainable outcomes using native Salesforce capabilities.

Qualifikationen

• Bachelor degree or equivalent experience in a related field.
• Experience in requirements gathering, process documentation, user stories creation, acceptance criteria, Agile delivery support
• Hands-on Salesforce configuration including data modeling, Lightning UX, Flow automation, security/sharing, reporting, and data management
• Knowledge of platform-native capabilities before custom development
• Experience in Sales Cloud, Service Cloud, Experience Cloud, and regulated sectors like healthcare or insurance

Aufgaben

• Leading business analysis and end-to-end functional solution design
• Hands-on Salesforce configuration and declarative development
• Platform governance and team mentoring
• Ensuring solutions are scalable, secure, maintainable, testable, and supportable
• Advocating for use of platform-native capabilities before custom development

Kenntnisse

Business systems analysis

Salesforce functional consulting

Requirements elicitation

Process documentation

User stories & acceptance criteria

Agile delivery

Salesforce configuration

Lightning UX

Flow automation

Data modeling

Security & data access

Release processes

Ausbildung

Bachelor's degree in Business/Information Systems/Computer Science or related field

Salesforce BA/Administrator certifications

Platform App Builder / Advanced Administrator / Cloud Consultant certifications

Experience in Sales Cloud / Service Cloud / Experience Cloud

Azure DevOps or Jira familiarity

Tools

Azure DevOps

Jira

Jobbeschreibung

< class=\\"text-static-background-inverse-base mt-4 mb-2 leading-snug font-semibold break-words first:!mt-0\\">Lead Salesforce Business Systems Analyst and Solution Lead

Location: Remote

Employment Type: W2

Experience Level

• 10 years in business systems analysis or Salesforce functional consulting


• 3 years in leading Salesforce solution design or complex analysis initiatives

Job Summary

The role serves as the functional design authority and strategic bridge between business stakeholders and technical teams. Responsibilities include:

• Leading business analysis and end-to-end functional solution design


• Hands-on Salesforce configuration and declarative development


• Platform governance and team mentoring


• Ensuring solutions are scalable, secure, maintainable, testable, and supportable


• Advocating for use of platform-native capabilities before custom development

Qualifications

Minimum Education and Experience:

• Bachelor s degree in Business, Information Systems, Computer Science, or related field, or equivalent experience


• Experience in requirements gathering, process documentation, user stories creation, acceptance criteria, Agile delivery support


• Hands-on knowledge of Salesforce functional design, configuration, data, security, reporting, automation, testing, and release processes

Preferred Education, Certifications, and Experience:

• Salesforce Business Analyst and Administrator certifications


• Additional Salesforce certifications like Platform App Builder, Advanced Administrator, or Cloud Consultant preferred


• Experience in Sales Cloud, Service Cloud, Experience Cloud, and regulated sectors like healthcare or insurance


• Knowledge of Azure DevOps or Jira, process mapping, UAT, change management, DevOps, and release processes

Required Knowledge, Skills, and Abilities

• Requirements elicitation, process analysis, functional solution design, user stories, acceptance criteria, traceability


• Hands-on Salesforce configuration including data modeling, Lightning UX, Flow automation, security/sharing, reporting, and data management


• Assess and communicate tradeoffs between configuration, automation, custom development, and integrations


• Stakeholder facilitation, business-to-technical translation, Agile delivery, backlog refinement, testing/UAT, release support


• Detail-oriented with strong problem-solving skills, platform governance knowledge, focus on scalable business outcomes