Lead People Services Europe (m/f/d)

TecAlliance; München; Hybride; EUR 90 000 - 110 000; Plein temps

Avantages offerts par ce poste

Company pension plan

Group accident insurance

Bike leasing

Meal subsidies

Résumé du poste

TecAlliance is seeking a Lead People Services Europe to ensure stable, compliant, and service‑oriented People Services delivery across Europe. You will lead the regional People Services Partner team, balance workload, resolve escalations, and drive HR transformation initiatives in a hybrid work setting.

The role requires fluency in English and German, Dayforce or similar HRIS experience, and a strong track record in HR operations across multiple countries.

Qualifications

• Broad experience in HR Operations or People Services across multiple countries.
• Experience leading HR operational teams in international environments.
• Strong knowledge of employee lifecycle processes and payroll interfaces.

Responsabilités

• Provide leadership and development for the European People Services Partner team.
• Act as escalation point for complex employee lifecycle and local compliance topics in Europe.
• Translate global standards into regional execution and drive process improvements.
• Support HR Operations projects including Dayforce, documentation and automation.
• Monitor service quality and implement corrective actions.

Connaissances

People Services Leadership

HR Operations

HRIS & Payroll

Dayforce

Data quality & documentation

Microsoft 365

Formation

Degree or vocational training in HR/Business Administration/Labour Law

Outils

Dayforce

HRIS

Description du poste

We are TecAlliance — founded by more than 30 automotive aftermarket companies as a neutral Data‑as‑a‑Service market connector, serving as the neutral data terrain that interconnects them. With over 1,000 employees worldwide and customers in 140 countries, we enable the market — we never compete with it. As our Lead People Services Europe (m/f/d) you will ensure stable, compliant and service‑oriented People Services delivery across the European region. In this role, you will lead the regional People Services Partner team in Europe, balance workload during peak times, resolve operational escalations and make timely decisions within defined global standards and local legal requirements. You will act as a regional anchor for operational excellence and contribute to People Services projects, process improvements and HR transformation initiatives, as well as local HR compliance initiatives and policies. You will work with international, remote, diverse, open‑minded, helpful and friendly team of HR professionals.

The position is on full‑time basis, with a workload of 40 hours per week.

Main Responsibilities:

• Provide leadership, coaching, development and performance management to the European People Services Partner team while fostering a collaborative, inclusive and accountable working environment.
• Act as first escalation point for complex employee lifecycle, policy, payroll preparation and local compliance topics in Europe.
• Make operational decisions within agreed frameworks and **escalate** legal, financial or reputational risks when required. Ensure consistent execution of employee lifecycle processes, data quality and documentation standards.
• Translate global People Services standards into regional execution and provide practical feedback for process improvement.
• Support and steer regional or global HR Operations projects, including Dayforce, documentation, automation and process harmonization.
• Monitor service quality, identify recurring issues and implement corrective actions with the team.
• Cover absences of People Partners or Senior People Services Partners in Europe.
• Take ownership for own Area of Lead support & EoR Services.

Requirements:

• Degree or vocational training in Human Resources, Business Administration, Labour Law, Psychology or a related field, or equivalent practical experience.
• Several years of experience in HR Operations, People Services or a comparable HR service delivery role in Germany and in an international environment.
• Proven experience coordinating or leading HR operational teams across multiple countries.
• Strong knowledge of employee lifecycle processes, payroll preparation interfaces, HR data quality, documentation standards and escalation management.
• Experience working with local employment requirements in Europe and translating global standards into practical regional execution.
• Experience leading HR transformation, HRIS, process harmonization or continuous improvement projects.
• Confident use of HRIS platforms, preferably Dayforce or comparable systems.
• Strong proficiency in Microsoft 365 (especially Outlook, Teams, Excel, Word and PowerPoint) and well versed in working with Co‑Pilot.
• Ability to work with HR data, reports, process documentation, ticket or task tracking tools and workflow automation concepts.
• Solid understanding of data privacy, information security and documentation requirements in HR Operations.
• Fluency in English language (B2+ level) and German language (C1+ level) required, another European language is an advantage.
• HR, payroll, labour law, project management or HRIS‑related certification is an advantage.

Benefits

Contracts, Salary, and non‑monetary benefits

• All our contracts are by default unlimited (probation period is six months).
• Compensation package: 97% fixed base salary paid monthly, with a 3% performance‑based bonus paid annually, dependent on company performance.
• Company pension plan.
• Group accident insurance.
• Bike leasing.
• Discounts on our corporate benefits program with a broad range of partners.
• in case you work on one of our sites, we offer subsidized meals.

Location‑independency/flexibility:

• Hybrid Remote: depending on proximity to our office(s) you can work remotely within Germany or in hybrid mode with some office presence; however we have regular on‑site team events and you can work at any of our sites in Germany.
• Structured Onboarding: you receive an individual onboarding plan, have multiple onboarding days in the beginning, and a wealth of e‑learning, training, and documentation besides your team at your disposal.
• Set‑up: notebook, headset and mouse will be provided, other equipment upon request/need.
• Vacation: 30 days a year.
• Balance job & life: flexible working hours - you decide where and when you work within general business hours.

Culture:

• Kununu Top Company since 2022.
• We value ownership, cooperation, entrepreneurial thinking & and self‑reflection to communicate effectively as ONE team.
• Team culture is Key! We have fun at work and beyond: there is always something to celebrate and regular team events.
• Come as you are - do you prefer T‑shirts over a shirt? Great.
• Your contribution matters: shape our value‑driven culture and agile transformation together with your colleagues - we’re curious, want to go one step further, build further trust together, and join forces to tackle our challenges as a team.

• Please note
• that TecAlliance can only consider candidates for employment who are legally authorized to work in a country listed in the job posting, where we have an established legal entity and payroll system. Unfortunately, we are currently unable to hire candidates who require relocation, visa support, or are located outside of that country. Of course you can apply, if you hold a work permit and are willing to / or already moved to the country. Thank you for your understanding.
• that it is not possible to work outside of the country you are applying for. Meaning that, if you apply e.g. for Germany, you must work from within Germany. It is not possible to work from abroad. You can work at any location within the borders of the listed country, unless the job posting specifies a certain City.