KFZ-Meister mit Betriebsleitungsfunktion

Carglass GmbH; Mosbach; Vor Ort; EUR 150.000 - 200.000; Vollzeit

Zusammenfassung

A leading automotive service provider in Baden-Württemberg is seeking a dedicated individual for a role that involves customer service, training, and compliance with company policies. The ideal candidate will have technical training for standard jobs and a willingness to learn for more complex tasks. Strong listening skills to meet customer needs and a focus on maintaining equipment are essential. This is an opportunity to grow while contributing to branch KPIs.

Aufgaben

• Is technically trained for 'Standard' jobs but requires supervision for 'complex' tasks.
• Needs further support and development to meet targets.
• Responds effectively to customer needs and delivers great service.
• Presents and sells Value Added Products and Services.
• Complies with company policies and understands branch KPIs.
• Maintains tools and related kit in good condition.

Jobbeschreibung

Overview

The role holder demonstrates core skills, knowledge, and competence in all role requirements, and is improving capability and proficiency.

Responsibilities

• Is technically trained for “Standard” jobs but may not have put all training into practice and is exposed to “complex” jobs with supervision
• Requires further support, development and supervision to meet targets and complete new or unfamiliar tasks
• Responds effectively by understanding and listening to customer needs to deliver great service
• Finds appropriate opportunities to present and sell Value Added Products and Services (VAPS)
• Understands company policies and procedures and complies with them
• Understands and works towards branch and personal KPIs
• Maintains tools and related kit in good condition