Junior Sales Manager in Hospitality SaaS (f/m/d)

Customer Alliance; Berlin; Presencial; EUR 40.000 - 55.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Team offsite budget €300 per person

Free gym membership

Additional vacation days (26–34 days)

Annual learning & development budget €

Descripción de la vacante

Customer Alliance is seeking a motivated (Junior) Sales Manager to help develop and execute our sales strategy, learn our SaaS solution, and build lasting customer relationships in hospitality. You will collaborate with Sales, Marketing, Revenue Operations and Product Management to grow our market presence.

The role offers a hybrid work model, opportunities to grow, teamwork across departments, and a focus on data‑driven selling, CRM pipeline management, and achieving personal KPIs.

Formación

• Some hands-on experience in sales or business development.
• Basic understanding of B2B SaaS and recurring revenue.
• Fluent in English; additional languages are a strong plus.
• Experience in HotelTech or hospitality is advantageous.
• Willingness to learn and grow.

Responsabilidades

• Expand our market presence in the hospitality industry.
• Assist in identifying and reaching out to potential new customers.
• Support the full sales process—from first contact to proposal with guidance from the team.
• Meet personal goals and sales KPIs.
• Use data‑driven approaches to win new customers and maintain the CRM pipeline.
• Represent Customer Alliance at relevant events and trade shows.
• Collaborate with Sales, Marketing, Revenue Operations, and Product Management.

Conocimientos

Sales

Customer communication

SaaS industry

Herramientas

CRM

Descripción del empleo

About Us

At Customer Alliance, we are literally obsessed with feedback - and that reflects in the culture and the product we’re building. We’re a diverse team (comprising 19 nationalities!) who support and inspire each other every day. We pride ourselves on a positive and growth‑oriented work environment where employees are encouraged to share ideas, develop their skills, and have plenty of fun along the way.

What We’re Looking For

We're looking for a motivated (Junior) Sales Manager who ideally has some first experience in successfully acquiring new customers. You'll support our team in developing and executing our sales strategy while learning how to build lasting customer relationships. Together with experienced colleagues, you'll develop a deep understanding of our SaaS solution and our target audience's needs. You'll work closely across departments with the Sales, Marketing, Revenue Operations, and Product Management teams — both synchronously and asynchronously.

Your Responsibilities

• Help expand our market presence, with a focus on the hospitality industry
• Assist in identifying and reaching out to potential new customers
• Support the full sales process — from first contact to proposal creation (with guidance from experienced team members)
• Meet personal goals and sales KPIs
• Use modern sales methods and data‑driven approaches to win new customers
• Maintain and regularly update the pipeline in our CRM system to ensure accurate forecasting
• Represent Customer Alliance at relevant events and trade shows

What You Bring

Motivation & Willingness to Learn

• Genuine interest in sales, customer communication, and the SaaS industry
• Drive to keep learning and continuously grow

Experience

• Some hands‑on experience in sales, business development, or customer‑facing roles
• A basic understanding of the B2B SaaS environment, particularly around recurring revenue and growth models, is a plus
• Experience in HotelTech or the hospitality industry is a strong advantage

Communication & Relationship Management

• Clear, persuasive communication skills and the ability to get internal and external stakeholders excited
• Proven ability to manage a wide range of business relationships
• Fluent in English; additional languages are a strong plus

Creativity & Curiosity

• Out‑of‑the‑box thinking and a passion for quality, innovation, and engagement
• Enthusiasm for technology, AI and business strategy

What We Offer

• Work at one of the leading SaaS companies in Europe
• Hybrid model with flexible working arrangements
• Team offsite budget of €300 per person
• Free gym membership
• Additional vacation days every year (starting at 26 days, up to 34 days)
• Great partnerships with various providers for employee discounts
• Annual learning & development budget of €1,000 (after 6 months with the company)