Junior Sales Manager in Hospitality SaaS (f/m/d)

Senovo Capital Management GmbH; Berlin; On-site; EUR 38,000 - 60,000; Full time

Benefits offered by this job

Hybrid work model with flexible hours

Team offsite budget €300 per person

Free gym membership

Additional vacation days 26–34 days

Employee discounts with providers

Annual learning & development budget €

Job summary

Customer Alliance is seeking a motivated junior Sales Manager to help expand our hospitality-focused market presence and develop lasting customer relationships. You’ll collaborate with Sales, Marketing, Revenue Operations, and Product teams to understand SaaS solutions and customer needs, while learning from experienced colleagues.

You’ll contribute to the full sales cycle, from outreach to proposals, and help achieve KPIs through modern, data-driven approaches.

Qualifications

• Hands-on experience in sales, business development, or customer-facing roles.
• Familiar with B2B SaaS, recurring revenue and growth models.
• HotelTech or hospitality industry experience is a strong advantage.
• Fluent in English; additional languages are a plus.

Responsibilities

• Expand market presence with a focus on the hospitality industry.
• Identify and reach out to potential new customers.
• Support the full sales process—from first contact to proposal (with guidance).
• Meet personal goals and sales KPIs.
• Use data-driven approaches to win new customers.
• Maintain and regularly update the pipeline in our CRM for forecasting.
• Represent Customer Alliance at events and trade shows.

Skills

Communication

Relationship management

English fluency

SaaS knowledge

Willingness to learn

Tools

CRM software

Job description

About Us

At Customer Alliance, we are literally obsessed with feedback - and that reflects in the culture and the product we’re building. We’re a diverse team (comprising 19 nationalities!) who support and inspire each other every day. We pride ourselves on a positive and growth-oriented work environment where employees are encouraged to share ideas, develop their skills, and have plenty of fun along the way.

What We’re Looking For

We're looking for a motivated (Junior) Sales Manager who ideally has some first experience in successfully acquiring new customers. You'll support our team in developing and executing our sales strategy while learning how to build lasting customer relationships. Together with experienced colleagues, you'll develop a deep understanding of our SaaS solution and our target audience's needs. You'll work closely across departments with the Sales, Marketing, Revenue Operations, and Product Management teams — both synchronously and asynchronously.

Your Responsibilities

• Help expand our market presence, with a focus on the hospitality industry
• Assist in identifying and reaching out to potential new customers
• Support the full sales process — from first contact to proposal creation (with guidance from experienced team members)
• Meet personal goals and sales KPIs
• Use modern sales methods and data-driven approaches to win new customers
• Maintain and regularly update the pipeline in our CRM system to ensure accurate forecasting
• Represent Customer Alliance at relevant events and trade shows

What You Bring

Motivation & Willingness to Learn:

• Genuine interest in sales, customer communication, and the SaaS industry
• Drive to keep learning and continuously grow

Experience:

• Some hands-on experience in sales, business development, or customer-facing roles
• A basic understanding of the B2B SaaS environment, particularly around recurring revenue and growth models, is a plus
• Experience in HotelTech or the hospitality industry is a strong advantage

Communication & Relationship Management:

• Clear, persuasive communication skills and the ability to get internal and external stakeholders excited
• Proven ability to manage a wide range of business relationships
• Fluent in English; additional languages are a strong plus

Creativity & Curiosity:

• Out-of-the-box thinking and a passion for quality, innovation, and engagement
• Enthusiasm for technology, AI and business strategy

What We Offer

• Work at one of the leading SaaS companies in Europe
• Hybrid model with flexible working arrangements
• Team offsite budget of €300 per person
• Free gym membership
• Additional vacation days every year (starting at 26 days, up to 34 days)
• Great partnerships with various providers for employee discounts
• Annual learning & development budget of €1,000 (after 6 months with the company)