Junior IT System Administrator (m/f/d) (50%-100%)

XU Exponential University of Applied Sciences; Potsdam; Vor Ort; EUR 40.000 - 50.000; Vollzeit

Zusammenfassung

A University of Applied Sciences in Potsdam is seeking a Junior IT System Administrator to assist in maintaining and developing IT infrastructure. This role suits early-career IT professionals eager to support academic and administrative users while enhancing their technical skills in a dynamic environment. Responsibilities include IT support, managing Microsoft 365 services, and improving IT operations. You'll gain hands-on experience in an innovative setting, making a direct impact on the academic community.

Leistungen

Innovative work environment

Hands-on experience with modern IT systems

Collaborative IT team

Qualifikationen

• Completed vocational training or comparable qualification in IT or related field.
• 0–1 year of practical experience in IT support or system administration.
• Good English communication skills; German is a plus.

Aufgaben

• Support the administration of the university’s IT infrastructure.
• Assist in configuring Microsoft 365 services.
• Provide first-level support for hardware and software issues.

Kenntnisse

Microsoft 365 knowledge

Troubleshooting skills

Windows and macOS environments

Interest in IT security

Ausbildung

Degree in Computer Science or related field

Tools

Ticketing tools

Asset management tools

Jobbeschreibung

Overview

Your mission As a Junior IT System Administrator, you will support the operation, maintenance, and ongoing development of XU University’s IT infrastructure. This role is ideal for early-career IT professionals who are eager to build a solid foundation in system administration and cloud-based IT environments.

Working closely with the IT team, you will help ensure reliable, secure, and efficient IT services for staff, lecturers, and students. At the same time, you will continuously expand your technical expertise and professional skills in a dynamic academic environment.

Responsibilities

• Support the administration, monitoring, and maintenance of the university’s IT infrastructure and systems
• Assist in the configuration and management of Microsoft 365, including Azure Active Directory, Exchange Online, SharePoint, and Microsoft Teams
• Ensure stable and reliable IT operations for academic and administrative users
• Support the implementation and documentation of IT security and data protection measures in line with internal policies
• Handle technical onboarding and offboarding, including user accounts, devices, permissions, and access rights
• Manage IT assets, licenses, and hardware inventory, and support procurement, setup, and lifecycle management of devices
• Provide first-level support and assist with second-level support, troubleshooting hardware, software, and access-related issues
• Maintain and improve internal systems and platforms, such as collaboration tools, campus systems, or CRM/LMS solutions
• Create and maintain technical documentation, system overviews, and process descriptions
• Participate in small infrastructure, automation, and digitalization projects
• Collaborate with internal departments and support coordination with external IT service providers

Qualifications

• Completed vocational training, a degree, or comparable qualification in Computer Science, Business Informatics, IT, or a related field
• 0–1 year of practical experience in IT support, system administration, or a similar role (internships count)
• Basic to intermediate knowledge of Microsoft 365; experience with Azure AD, Exchange Online, SharePoint, or Teams is a plus
• Confident working with Windows and macOS environments
• Basic understanding of SaaS platforms, web technologies, and databases, or strong willingness to learn
• Structured and solution-oriented approach to troubleshooting
• Interest in IT security, access management, and system stability
• Comfortable creating technical documentation and working with ticketing or asset management tools
• Basic knowledge of IT service management (e.g., ITIL) is an advantage but not required
• Good English skills: German is an advantage but not mandatory

Apply

Sounds like you? Apply now!

Why us?

At XU Exponential University, you’ll work in an innovative, international environment at the intersection of technology and education. You’ll gain hands-on experience with modern IT and cloud systems, take on real responsibility early on, and grow your skills alongside a supportive and collaborative IT team—while making a direct impact on students, faculty, and staff.

About Us

XU Exponential University is a dynamic, state-recognized University of Applied Sciences located in the Potsdam/Berlin metropolitan area. We do not just produce employees – we create explorers. Our concept combines academic rigor with a practice-based education model: Learning through doing with real projects, real partners, and real impact. Our true differentiator is applied, interactive AI-core learning. All our programs revolve around AI applications, covering fields from digital business to data, robotics, and enterprise IoT. We are dedicated to translating pedagogy into the AI world and educating the pioneers of the digital transformation.