- Administration, migration, and maintenance of Windows systems (client and server)
- Set up the relevant systems for customers
- Independently resolve IT issues
- Record, classify, and document user issues in the ticketing system
- Provide on-site and remote support to end users
- Install software products on end devices
- Install, commission, and maintain PCs and server systems on schedule
- Install, configure, and maintain networks, Internet access, and VPN connections within customer infrastructures
- Analyze requirements and advise customers
- Provide technical support during the preparation of quotations
- Support users and contribute to various IT projects
Requirements
- Completed vocational training as an IT specialist for systems integration, IT systems electronics technician, or a similar IT qualification
- Career changers with comparable IT knowledge are welcome
- Professional experience as a systems administrator in a comparable role, ideally with direct customer contact
- Knowledge in several of the following areas: Windows client and server, virtualization (Hyper-V), Active Directory, DNS, DHCP, Group Policy, Microsoft 365, backup solutions, and networks
- Ability to work independently, a structured approach, and a hands-on mentality
- Open, authentic, and customer-focused manner
- Enjoy working in a team and collaborating with users
- Class B driver's license
- Very good command of German
Core Competencies
Demonstrates expertise in Windows Systems Administration, including installation, configuration, and maintenance of client and server systems. Proficient in providing technical support, managing networks, and ensuring customer satisfaction through effective communication and problem-solving.
Highest-signal resume keywords
- Windows Client And Server
- Active Directory
- Virtualization (Hyper-V)
- Network Configuration
- Technical Support
ATS Optimization Keywords
Hard Skills
- Systems Administration
- Software Installation
- Network Maintenance
- VPN Configuration
- Backup Solutions
- DNS
- DHCP
- Group Policy
- Microsoft 365
- Ticketing System Management
Soft Skills
- Customer-Focused
- Team Collaboration
- Independent Problem Solving
- Structured Approach
- Hands-On Mentality
Certifications & Qualifications
- Vocational Training As IT Specialist
- IT Systems Electronics Technician
Industry Keywords
- IT Support
- Customer Infrastructure
- Technical Quotations
- IT Projects
- Class B Driver's License
- German Language Proficiency