Junior IT Administrator

Romeo; Berlin; Hybrid; EUR 36.000 - 48.000; Vollzeit

Benefits dieser Stelle

Hybrid working (Berlin)

Germany Job Ticket contribution

EGYM Wellpass

German language classes

Annual learning budget

Zusammenfassung

Romeo is seeking a motivated Junior IT Administrator to support daily operations across our Berlin and Amsterdam offices. Based onsite in Berlin, you will assist with end-user support, device management, network monitoring, and security patching, with mentorship from senior team members.

You will gain hands‑on experience in Windows/macOS/Linux administration, LDAP, asset tracking, and MDM, while contributing to security, patch management, and ensure smooth IT services across locations.

Qualifikationen

• 1–2 years in IT support, helpdesk, or junior sysadmin roles.
• Basic Windows and/or macOS administration.
• Basic Linux knowledge and networking concepts (DNS, DHCP, VLANs, Wi‑Fi).
• Fluent in English; German is a plus.

Aufgaben

• Support the day-to-day health of our internal IT environment across Berlin and Amsterdam offices.
• Assist with directory services (LDAP) and user account management.
• Help manage software installations, asset tracking, and IT inventory.
• Provide first-line support to employees—onsite in Berlin and remote for Amsterdam.
• Monitor datacenter infrastructure and assist with OS upgrade cycles for laptops.
• Support day-to-day MDM operations and device enrollment.

Kenntnisse

Windows administration

macOS administration

Linux command line

Networking basics

Fluent English

German a plus

Tools

Jamf

Microsoft Intune

Jobbeschreibung

We are looking for a motivated Junior IT Administrator to join our team and support the day-to-day health of our internal IT environment across our Berlin and Amsterdam offices. You will be based onsite in Berlin and support our Amsterdam office remotely. This is a great entry point into a broad IT role,you will get hands‑on experience across end‑user support, device management, network monitoring, and security patching, with guidance and mentorship from senior team members.

Key Responsibilities

Internal IT Systems

• Support the lifecycle of internal IT systems including workstations, peripherals, and shared services.
• Assist with directory services (LDAP) and user account management.
• Help manage software installations, asset tracking, and IT inventory across both offices.
• Provide first-line support to employees, resolving hardware and software issues onsite in Berlin and remotely for Amsterdam.

Datacenter Operations

• Assist with monitoring and maintaining datacenter infrastructure (servers, storage, cabling).
• Support hardware replacements and rack maintenance tasks under guidance.
• Help maintain documentation of datacenter layouts, IP assignments, and change logs.
• Assist in planning and executing OS upgrade cycles for employee laptops (Windows & macOS).
• Help maintain device images and follow upgrade runbooks.
• Ensure devices meet security baselines and track compliance status.
• Ship and support devices remotely for Amsterdam-based employees.

Network & Wireless Monitoring

• Monitor wired and wireless network health across both offices and elevate anomalies.
• Assist with Wi‑Fi administration (access points, SSIDs, guest networks) in Berlin and remotely for Amsterdam.
• Help troubleshoot basic connectivity and wireless coverage issues.
• Support day-to-day MDM operations (e.g. Jamf, Intune, or similar) including device enrollment and policy application.
• Assist with application deployment and device offboarding procedures.

Security & Patch Management

• Assist with patch deployment cycles across employee endpoints and internal systems.
• Help monitor security alerts and elevate incidents to senior staff.
• Support enforcement of endpoint security policies (antivirus, disk encryption, screen-lock).
• Help maintain patch status documentation and reports.

Required Qualifications

• 1-2 years of experience in an IT support, helpdesk, or junior sysadmin role (internships and apprenticeships count).
• Basic understanding of Windows and/or macOS administration.
• Basic Linux knowledge (navigating the command line, file permissions, common admin tasks).
• Familiarity with networking concepts: DNS, DHCP, VLANs, Wi‑Fi.
• Eagerness to learn and grow in a fast-paced technical environment.
• Good troubleshooting mindset,methodical, calm under pressure, and willing to dig in.
• Strong communication skills; able to support non-technical users with patience.
• Fluent in English; German is a plus.

Nice to Have

• Any exposure to MDM tools such as Jamf or Microsoft Intune.
• Basic scripting knowledge (Bash, PowerShell, or Python).
• Familiarity with monitoring tools such as Zabbix or Grafana.
• Relevant certifications or coursework: CompTIA A+, Network+, Microsoft fundamentals, or similar.

What We Offer

• Hands-on experience across a broad range of IT infrastructure and operations topics from day one
• Mentoring and support from experienced infrastructure and platform engineers
• Hybrid working (2-3 days per week in our Berlin office)
• Occasional travel to Amsterdam as part of the role
• €40 employer contribution towards the Germany Job Ticket
• EGYM Wellpass (€20/month employee contribution)
• In-house German language classes
• Annual learning budget for conferences, courses, certifications and other professional development
• Modern office in central Berlin
• International team and English-speaking work environment
• Opportunities to grow your skills and take on more responsibility as you develop in the role