IT Engineer (f/m/x)

DUDE CHEM; Berlin; Hybrid; EUR 55.000 - 75.000; Vollzeit

Benefits dieser Stelle

Office located in Berlin Kreuzberg

Employee stock option program

Urban Sports membership and BVG Subsid

Jobrad

Corporate pension program

Diverse international team

Zusammenfassung

LiveEO is seeking a System Administrator to join the Workplace IT team in Berlin, helping run identity & device management, SaaS operations, and IT security compliance. You’ll work in a mixed-OS environment (Mac, Linux, Windows) with a focus on end-to-end ownership of issues and audits.

You will support AWS, productivity suites, and ITSM tooling while contributing to SOC 2 and ISO 27001 workflows. EU citizenship is required due to role sensitive nature.

Qualifikationen

• 5+ years in system administration or workplace IT.
• Experience with cloud-based identity provider and MDM.
• Experience administering Google Workspace or Microsoft 365 at admin level.
• Comfortable working across macOS, Linux, and Windows.
• Working knowledge of AWS or another major cloud provider.
• Experience with networking fundamentals and managing business-grade network hardware.
• Practical IT security knowledge: endpoint protection, patching, access control.
• Familiarity with SOC 2 or ISO 27001, or willingness to learn.
• Experience with IT asset management tooling and inventory practices.
• Experience administering ITSM/ticketing and wiki platforms (Jira Service Management, Confluence).
• Experience with engineering-facing issue trackers (Linear or Jira).
• Interest in AI-assisted developer tools governance.
• Strong troubleshooting and ability to work independently.
• Clear written communication for technical and non-technical audiences.
• Fluent English; German is a big plus.

Aufgaben

• Administer and maintain identity provider and MDM platform, including user lifecycle and MFA.
• Support day-to-day operations across productivity suite (email, calendar, drives).
• Manage team collaboration tools, access provisioning, workspace admin.
• Maintain IT asset management system with inventory and lifecycle status.
• Administer ITSM/ticketing and wiki platforms, workflows, and documentation.
• Provide admin support for engineering issue trackers (user provisioning, integrations).
• Support cloud infrastructure operations within AWS.
• Administer and troubleshoot network hardware (routers, switches, VPN).
• Evaluate and roll out governance for AI coding/tools used by teams.
• Troubleshoot across macOS, Linux, Windows endpoints.
• Contribute to security hardening: patching, endpoint protection, vulnerability remediation.
• Support SOC 2 and ISO 27001 compliance activities and audit prep.
• Maintain IT documentation, runbooks, onboarding/offboarding processes.
• Act as escalation point for IT tickets and cross-stack issues.
• Communicate complex topics to engineers and directors.

Kenntnisse

Cloud identity management

MDM administration

Google Workspace admin

AWS knowledge

Networking basics

IT security basics

SOC 2 / ISO 27001 familiarity

ITSM/ticketing systems

Documentation and communication

Fluent English

Tools

Jira Service Management

Confluence

Jira / Linear integrations

IT wiki platforms

Jobbeschreibung

Build the Market Leader in Satellite Analytics with us at LiveEO

LiveEO uses satellite data to monitor infrastructure at planetary scale: railroads, pipelines, power lines, the works. Our Workplace IT team makes sure the humans behind all that tech have everything they need to do their best work. As our System Administrator, you'll support a small, high-trust team on real projects across device management, identity & access, SaaS operations, and IT security compliance.

Your challenge

LiveEO is looking for a System Administrator to join our IT team and help run the infrastructure, security, and tooling that keeps a fast-growing satellite intelligence company operating smoothly. You'll work closely with our Workplace IT Lead on everything from identity and device management to network operations and security compliance, in a mixed-OS environment that's predominantly Mac with a strong Linux presence and a handful of Windows users.

This is a hands-on role for someone who's comfortable owning problems end-to-end from a laptop enrollment issue to a network outage to an access review ahead of an audit.

Due to the nature of this role, we are looking for someone with EU citizenship.

• Administer and maintain our identity provider and mobile device management platform, including user lifecycle, group-based policies, conditional access, and MFA enforcement
• Support day-to-day operations across our productivity suite (email, calendar, shared drives, admin console policies)
• Manage team collaboration tools and integrations, including access provisioning and workspace administration
• Maintain our IT asset management system, keeping hardware inventory, assignments, and lifecycle status accurate
• Administer our IT service management platform, ticket workflows, request forms, SLAs and our internal knowledge base/documentation space
• Provide admin support for the engineering team's issue tracker (user provisioning, workflow configuration, integrations)
• Support cloud infrastructure operations and basic administration within our AWS environment
• Administer and troubleshoot our network hardware, such as: routers, switches, access points, and VPN across office and remote setups
• Evaluate, roll out, and manage governance around AI coding and productivity tools used by engineering and other teams
• Provide hands-on troubleshooting and support across macOS, Linux, and Windows endpoints
• Contribute to security hardening efforts: patch management, endpoint security, vulnerability remediation, and access reviews
• Support ongoing SOC 2 and ISO 27001 compliance work, such as evidence collection, control documentation, audit prep, and policy maintenance
• Help maintain IT documentation, runbooks, and onboarding/offboarding processes
• Act as an escalation point for IT support tickets and troubleshoot infrastructure issues across the stack
• Excellent communication and stakeholder-management skills, with the ability to explain complex technical topics to audiences ranging from engineers to Directors and Senior Directors.

Your profile

• 5+ years of experience in a system administration, IT infrastructure, or workplace IT role
• Solid experience with a cloud-based identity provider and MDM solution (SSO, SCIM, device policies, zero-touch enrolment)
• Experience administering a major productivity/email suite (Google Workspace or Microsoft 365) at an admin level
• Comfortable working across macOS, Linux, and Windows in a single environment
• Working knowledge of AWS or another major cloud provider
• Experience with networking fundamentals and hands-on management of business-grade network hardware (routers, switches, wireless controllers, VPN)
• Practical understanding of IT security concepts: endpoint protection, patching, access control, least privilege
• Familiarity with compliance frameworks such as SOC 2 or ISO 27001, or willingness to learn and own related processes
• Experience with IT asset management tooling and structured inventory practices
• Experience administering an ITSM/ticketing and wiki platform (e.g. Jira Service Management and Confluence, or equivalent), workflow setup, permissions, and documentation structure
• Comfortable administering an engineering-facing issue tracker (e.g. Linear or Jira) — user access, project setup, integrations
• Interest in or experience with AI-assisted developer tools (e.g. Claude, Cursor) from an admin/governance perspective not coding expertise, but comfort evaluating and rolling out new tools
• Strong troubleshooting instincts and the ability to work independently on ambiguous problems
• Clear written communication, you'll be documenting processes and writing for both technical and non-technical audiences
• Fluent English; German is a big plus but not required

Nice To Have:

• Prior experience in a startup or scale-up environment
• Exposure to compliance audits (SOC 2 Type II, ISO 27001 certification cycles)
• Scripting ability (Bash, Python, or similar) for automation of routine admin tasks

Your Benefits

• The opportunity to create a product that can improve business processes and lives across the globe.
• We empower employees to drive their own career development, take initiative and have the freedom to be creative and bold.
• Not an overtime culture - we take care that overtime is done only as a necessity and always offset with time off and rest.
• A collaborative and learning environment - frequent internal workshops, knowledge sharing sessions, journal clubs and hackathons.
• Office located in the centre of Berlin Kreuzberg with free fruit, nuts and drinks.
• Potential to participate in the employee stock option program.
• Urban Sports membership and BVG subsidy, Jobrad, corporate pension program.
• A diverse and vibrant international environment of 30+ different nationalities.