IT Administrator (m/f/d)

HomeToGo; Berlin; Vor Ort; EUR 70.000 - 110.000; Vollzeit

Benefits dieser Stelle

AI-first culture

Hybrid work

Stock options

27 vacation days

Dog-friendly offices

Relocation & visa support

German classes

Deutschland-Ticket subsidy

Wellbeing resources

Travel discounts

ESG program

Zusammenfassung

HomeToGo is seeking an IT Administrator to oversee and maintain our IT infrastructure across on-premise and cloud environments. You will ensure system reliability, security and high availability, while administering Okta, Google Workspace, Jira, and Confluence.

With 4+ years in IT Administration, Networking and ITSM, you will partner with DevOps and engineering teams to align IT with development needs, and support a proactive security posture in a dynamic environment.

Qualifikationen

• 4+ years of experience in IT Administration, Networking, and end-user support.
• Strong networking knowledge: routing, switching, VPNs, network security.
• Experience in ITSM, high-level troubleshooting, and infrastructure maintenance.
• Hands-on experience with Google Workspace, Okta, Jira, and Confluence administration.
• Collaborate with DevOps and engineering teams to align IT with development needs.
• Familiarity with AWS, Kubernetes, and automation tools is a plus.
• Excellent written and spoken English skills.

Aufgaben

• Own the network infrastructure ensuring operational readiness, high availability, and continuous improvement.
• Lead IT service management processes with ITIL-aligned SLAs.
• Provide high-level technical support and manage onboarding/offboarding, and resolve escalated IT issues.
• Maintain on-premise and cloud-based IT infrastructure for performance, security, and availability.
• Administer Okta, Google Workspace, Jira, and Confluence for seamless authentication and access control.
• Continuously improve workflows to enhance user experience and security.

Kenntnisse

Networking

ITSM

Infrastructure maintenance

GitHub administration

Google Workspace

Okta

Jira

Confluence

AWS

Kubernetes

DevOps collaboration

Tools

Google Workspace

Okta

Jira

Confluence

GitHub

AWS

Kubernetes

Jobbeschreibung

Explore a new world of possibilities

At HomeToGo, we’re on a mission to make incredible accommodation easily accessible for everyone. Our team is united by a passion for travel, driven by innovation and impact, and guided by open-minded leaders at every level. Our commitment to recognizing and empowering exceptional talent is the foundation of our growth. An amazing journey of opportunity with an international team lies ahead - join us!

Your future contribution

We are seeking a highly skilled and experienced IT Administrator to oversee and maintain our IT infrastructure, ensuring the smooth operation of IT services across the organization. This role requires a deep understanding of Networking (Juniper), IT Service Management (ITSM), infrastructure maintenance, and high-level technical support, along with experience in GitHub administration. While a basic understanding of DevOps practices is beneficial, this is primarily an IT administration role focused on system reliability, security, and efficiency.

How you’ll add value

• Own the network infrastructure and ensure operational readiness, high availability, and continuous improvement.

• Lead IT service management processes, ensuring compliance with ITIL best practices and SLAs.

• Provide high-level technical support, manage on- and offboarding, and resolve escalated IT issues in a timely manner.

• Manage and maintain on-premise and cloud-based IT infrastructure, ensuring system performance, security, and availability.

• Administer Okta, Google Workspace and Atlassian and ensure seamless user authentication, access control, and security compliance.

• Continuously improve workflows to enhance user experience and security.

You’ll be successful in this role if you

• Have 4+ years of experience in IT Administration, Networking, and end-user Support, and IT Service Management.

• Bring a strong networking background (routing, switching, VPNs, network security).

• Demonstrate proven experience in ITSM, high-level troubleshooting, and infrastructure maintenance.

• Have hands‑on experience with Google Workspace, Okta, Jira, and Confluence administration.

• Collaborate with DevOps and engineering teams to ensure IT infrastructure aligns with development needs.

• Bring familiarity with AWS, Kubernetes, and automation tools (a plus).

• Communicate clearly, with strong written and verbal proficiency in English.

• Bring strong problem‑solving and analytical skills, paired with a proactive mindset.

• Prioritize and manage multiple tasks in a dynamic environment.

What we offer

• AI-first culture:Leverage a world-class AI ecosystem with Google Enterprise+, Slack AI, and SOTA model access via Copilot, Claude or LiteLLM. By using our custom agents for automation and knowledge management, you’ll become a first-class adopter of the AI workflows defining industry best practices.

• Flexible hybrid work:Work remotely up to 50% of the year, including up to 63 days of"work from anywhere" within the EU and UK.*

• Competitive compensation:Market-aligned salary plus stock options for eligible roles.

• Generous time off:27 vacation days to start, increasing with tenure to up to 32 days.

• Dog-friendly offices:Bring your four-legged friend along – our offices welcome well-behaved dogs.

• Relocation & visa support:Full visa sponsorship and relocation support for international hires joining our Berlin office.*

• Growth & development:German classes, masterclasses, and cross-team mentoring.

• Commuter & mobility perks:Monthly subsidy for the Deutschland-Ticket and tax-advantaged bike leasing via salary conversion.

• Wellbeing & fitness:Mental health support resources and subsidized sports memberships.

• Travel & lifestyle perks:Exclusive discounts via HomeToGo_Friends, Travel Industry Card deals, and 20% off Union Berlin fan gear.

• Climate responsibility:We practice responsible stewardship daily and embed ESG at the heart of our operations, while collaborating with Plan A to stay accountable for our carbon footprint and environmental impact.

*Certain conditions apply.