Join Our Greece Team: Customer Support Agent role for English Speakers

United Talent Acquisition; Dortmund; Vor Ort; EUR 25.000 - 35.000; Vollzeit

Benefits dieser Stelle

Private health insurance

Paid training and continuous learning opportunities

Clear career progression paths

Zusammenfassung

A leading recruitment agency is seeking a Customer Support Agent based in Greece. The role requires fluency in English and a customer-focused mindset. Candidates must be willing to relocate. The position offers full-time employment, competitive salary, and relocation support including flight tickets and accommodation. Join an international team and contribute to customer service projects with a vibrant multicultural environment.

Qualifikationen

• Customer-focused mindset with good problem-solving abilities.
• Willingness to relocate to Greece.
• For some projects: Technical knowledge or B2B cloud experience.

Aufgaben

• Act as the first point of contact for customers.
• Handle queries via phone, email, or chat.
• Resolve issues related to products, orders, accounts, or technical concerns.

Kenntnisse

Fluency in English (B2 level or higher)

Strong communication skills

Problem-solving abilities

Jobbeschreibung

Join Our Greece Team: Customer Support Agent role for English Speakers

About the job Join Our Greece Team: Customer Support Agent role for English Speakers

IMPORTANT: Only apply if you meet one of the following conditions:

You hold EU citizenship

You possess a Full-purpose or Specific-purpose Work Permit Card for Greece

You have a Certificate of Protection (refugee status)

Location: Athens, Thessaloniki, or Chania, Greece (On-site or Remote - Relocation included)

Language Requirements: Advanced English (C1+)

Contract Type: Full-time

Relocation Support: Flight ticket, 2-week hotel accommodation, airport pickup, and real estate assistance

Ready to start a new chapter in both your career and personal life? This is your chance to join a global leader in telecommunications while enjoying the incredible lifestyle Greece offers.

Why Greece? Why This Role? Picture yourself finishing your workday with a sunset over the Aegean Sea, exploring ancient ruins on weekends, or enjoying world-famous Greek cuisine after hours. With more than 3,000 islands, a mild climate, and a lower cost of living, Greece offers the perfect balance of professional development and personal wellbeing.

You will join an international team, working on impactful customer service projects for well-known global brands.

Responsibilities

• Act as the first point of contact for customers
• Handle queries via phone, email, or chat
• Resolve issues related to products, orders, accounts, or technical concerns
• Adapt quickly to new tools and processes
• Work collaboratively with team leaders and quality teams to improve customer satisfaction
• Contribute to a positive and inclusive team environment

Qualifications

• Fluency in English (B2 level or higher)
• Strong communication and interpersonal skills
• Customer‑focused mindset with good problem‑solving abilities
• Willingness to relocate to Greece (relocation support provided)
• For some projects: Technical knowledge or B2B cloud experience
• For specific roles: Minimum age of 21

What’s Offered

• Full‑time employment with competitive salary
• Private health insurance
• Paid training and continuous learning opportunities
• Clear career progression paths
• Remote work option available for certain roles
• Vibrant, multicultural work environment

Please note: Details about the client, project, and exact compensation will be shared during the recruitment process.