Join Our Greece Team: Customer Support Agent role for English Speakers

United Talent Acquisition; Berlin; Sur place; EUR 19 000 - 27 000; Plein temps

Avantages offerts par ce poste

Private health insurance

Paid training and continuous learning

Career progression paths

Remote work option for certain roles

Relocation support

Résumé du poste

United Talent Acquisition is hiring a Customer Support Agent to join our Greece team, serving English-speaking customers. The role supports on-site Greece locations with relocation packages and occasional remote options for select projects.

You will contribute to high-quality customer service across channels and align with global brands. Requirements include advanced English proficiency, strong communication skills, and a willingness to relocate to Greece.

Qualifications

• Fluency in English (B2+).
• Strong communication and interpersonal skills.
• Customer-focused mindset with problem-solving abilities.
• Willingness to relocate to Greece.

Responsabilités

• Act as the first point of contact for customers.
• Handle queries via phone, email, or chat.
• Resolve issues related to products, orders, accounts, or technical concerns.
• Adapt quickly to new tools and processes.
• Work collaboratively with team leaders and quality teams to improve customer satisfaction.
• Contribute to a positive and inclusive team environment.

Description du poste

Join Our Greece Team: Customer Support Agent role for English Speakers

About the job Join Our Greece Team: Customer Support Agent role for English Speakers

IMPORTANT: Only apply if you meet one of the following conditions:

You hold EU citizenship

You possess a Full-purpose or Specific-purpose Work Permit Card for Greece

You have a Certificate of Protection (refugee status)

Location: Athens, Thessaloniki, or Chania, Greece (On-site or Remote - Relocation included)

Language Requirements: Advanced English (C1+)

Contract Type: Full-time

Relocation Support: Flight ticket, 2-week hotel accommodation, airport pickup, and real estate assistance

Ready to start a new chapter in both your career and personal life? This is your chance to join a global leader in telecommunications while enjoying the incredible lifestyle Greece offers.

Why Greece? Why This Role? Picture yourself finishing your workday with a sunset over the Aegean Sea, exploring ancient ruins on weekends, or enjoying world-famous Greek cuisine after hours. With more than 3,000 islands, a mild climate, and a lower cost of living, Greece offers the perfect balance of professional development and personal wellbeing.

You will join an international team, working on impactful customer service projects for well-known global brands.

Responsibilities

• Act as the first point of contact for customers
• Handle queries via phone, email, or chat
• Resolve issues related to products, orders, accounts, or technical concerns
• Adapt quickly to new tools and processes
• Work collaboratively with team leaders and quality teams to improve customer satisfaction
• Contribute to a positive and inclusive team environment

Qualifications

• Fluency in English (B2 level or higher)
• Strong communication and interpersonal skills
• Customer‑focused mindset with good problem‑solving abilities
• Willingness to relocate to Greece (relocation support provided)
• For some projects: Technical knowledge or B2B cloud experience
• For specific roles: Minimum age of 21

What’s Offered

• Full‑time employment with competitive salary
• Private health insurance
• Paid training and continuous learning opportunities
• Clear career progression paths
• Remote work option available for certain roles
• Vibrant, multicultural work environment

Please note: Details about the client, project, and exact compensation will be shared during the recruitment process.