German Speaking Customer Support Rep – Remote in Greece - Relocation Supported

FH Collective - Academy; Heilbronn; On-site; EUR 15,233 - 18,246; Full time

Benefits offered by this job

4 weeks hotel accommodation

Flight ticket

Airport pickup

Real estate agency fees covered

Full remote flexibility

Job summary

FH Collective - Academy is seeking German-speaking customer support staff to relocate to Greece and work remotely. The role offers full relocation support, plus a 14‑monthly salary cycle and a generous bonus potential.

You’ll provide empathetic support, resolve issues, and help ensure safe, high‑quality user experiences in an international environment. Fluency in German and English, plus strong communication and analytical skills, are essential.

Qualifications

• German and English fluency required.
• Strong communication and analytical abilities.
• Solution‑oriented mindset and helpful attitude.
• Basic familiarity with digital platforms; training provided.

Responsibilities

• Provide empathetic and accurate customer support.
• Investigate account issues and content reports.
• Promote community safety and product understanding.
• Use data insights to improve user experience.

Skills

German language

English language

Communication skills

Analytical skills

Solution‑oriented mindset

Digital platforms familiarity

Job description

Relocate to Greece This Summer — and Work Remotely!

We are looking for German speakers to join our customer support team in Greece. This role offers an international working environment along with full relocation support for candidates moving from one of EU countries to Greece.

Imagine starting your day with a coffee in Athens or ending it with a sunset by the sea — this is more than a job, it's a lifestyle upgrade.

What You’ll Do

• Provide empathetic and accurate customer support
• Investigate account issues and content reports
• Promote community safety and product understanding
• Use data insights to enhance user experience

What You Bring

• Fluency in German and English
• Strong communication and analytical skills
• A solution‑oriented mindset and passion for helping others
• Basic familiarity with digital platforms (training provided)

Relocation Package (within the EU)

• 4 weeks hotel accommodation
• Flight ticket
• Airport pickup
• Real estate agency fees covered

Work‑from‑Home Setup

• Already in Greece? Work from anywhere in the country

What You’ll Get

• Salary: up to €1,500 gross/month (x14 salaries)
• Bonus: up to €250/month
• Career growth in an international environment
• Full remote flexibility + Mediterranean lifestyle

Why Join?

Make an impact by helping create a safer and more supportive online environment — while living your best life in Greece.

If you are ready to take on this exciting opportunity, please apply with your updated CV in English.