Join Our Greece Team: Customer Support Agent role for English Speakers

United Talent Acquisition; München; Remote; EUR 24,000 - 32,000; Full time

Benefits offered by this job

Private health insurance

Paid training and continuous learning opportunities

Clear career progression paths

Vibrant, multicultural work environment

Relocation support

Job summary

A global leader in telecommunications is seeking a Customer Support Agent for their team in Greece. This role offers the chance to work on impactful customer service projects and enjoy a vibrant lifestyle while living in Greece. Candidates must be fluent in English and willing to relocate. The company provides full-time employment with competitive salary, private health insurance, and paid training opportunities.

Qualifications

• Must be willing to relocate to Greece, with relocation support provided.
• Technical knowledge or B2B cloud experience may be required for some projects.
• Minimum age of 21 for specific roles.

Responsibilities

• Act as the first point of contact for customers.
• Handle queries via phone, email, or chat.
• Resolve issues related to products, orders, accounts, or technical concerns.
• Adapt quickly to new tools and processes.
• Collaborate with team leaders to improve customer satisfaction.
• Contribute to a positive team environment.

Skills

Fluency in English (B2 level or higher)

Strong communication and interpersonal skills

Customer-focused mindset with good problem-solving abilities

Relocation willingness

Job description

Join Our Greece Team: Customer Support Agent role for English Speakers

Job Openings Join Our Greece Team: Customer Support Agent role for English Speakers

About the job Join Our Greece Team: Customer Support Agent role for English Speakers

IMPORTANT: Only apply if you meet one of the following conditions:

You hold EU citizenship

You possess a Full-purpose or Specific-purpose Work Permit Card for Greece

You have a Certificate of Protection (refugee status)

Location: Athens, Thessaloniki, or Chania, Greece (On-site or Remote - Relocation included)
Language Requirements: Advanced English (C1+)
Contract Type: Full-time
Relocation Support: Flight ticket, 2-week hotel accommodation, airport pickup, and real estate assistance

Ready to start a new chapter in both your career and personal life? This is your chance to join a global leader in telecommunications while enjoying the incredible lifestyle Greece offers.

Why Greece? Why This Role?
Picture yourself finishing your workday with a sunset over the Aegean Sea, exploring ancient ruins on weekends, or enjoying world-famous Greek cuisine after hours. With more than 3,000 islands, a mild climate, and a lower cost of living, Greece offers the perfect balance of professional development and personal wellbeing.

You will join an international team, working on impactful customer service projects for well-known global brands.

As a Customer Service Representative, you will:

• Act as the first point of contact for customers
• Handle queries via phone, email, or chat
• Resolve issues related to products, orders, accounts, or technical concerns
• Adapt quickly to new tools and processes
• Work collaboratively with team leaders and quality teams to improve customer satisfaction
• Contribute to a positive and inclusive team environment

What Were Looking For:

• Fluency in English (B2 level or higher)
• Strong communication and interpersonal skills
• Customer-focused mindset with good problem-solving abilities
• Willingness to relocate to Greece (relocation support provided)
• For some projects: Technical knowledge or B2B cloud experience
• For specific roles: Minimum age of 21

Whats Offered:

• Full-time employment with competitive salary
• Private health insurance
• Paid training and continuous learning opportunities
• Clear career progression paths
• Remote work option available for certain roles
• Vibrant, multicultural work environment

Please note: Details about the client, project, and exact compensation will be shared during the recruitment process.