IT Support, Systems Administration

Jobtailor; Deutschland; Vor Ort; EUR 42.000 - 65.000; Vollzeit

Zusammenfassung

Jobtailor in Germany is looking for an IT Support specialist to provide technical assistance and ensure smooth IT services across diverse environments.

You will troubleshoot hardware and software issues, manage user accounts in Active Directory, and deliver remote and onsite support. Experience with cloud services (Azure, AWS) and ticketing tools like Jira or ServiceNow is a plus.

Qualifikationen

• 1-5 years of IT support or systems administration
• Proficiency in Windows 10 and 11 environments
• Experience with Active Directory user account management
• Strong troubleshooting skills for hardware and software issues
• Ability to provide remote and onsite support
• Familiarity with ticketing systems (Jira, ServiceNow)
• Experience with cloud services (Azure, AWS) for relevant roles

Aufgaben

• Provide technical assistance and support across various environments
• Troubleshoot hardware and software issues
• Manage user accounts
• Ensure smooth operation of IT services
• Provide both remote and onsite support to end-users
• Involved in cloud service management and implementation of new technologies

Kenntnisse

Windows 10/11

Active Directory

Troubleshooting

Remote & onsite support

Cloud services (Azure AWS)

Tools

Jira

ServiceNow

Jobbeschreibung

Responsibilities

• Provide technical assistance and support across various environments
• Troubleshoot hardware and software issues
• Manage user accounts
• Ensure smooth operation of IT services
• Provide both remote and onsite support to end-users
• Involved in cloud service management and implementation of new technologies

Requirements

• 1-5 years of experience in IT support or systems administration
• Proficiency in Windows 10 and 11 environments
• Experience with Active Directory user account management
• Strong troubleshooting skills for hardware and software issues
• Ability to provide remote and onsite support
• Familiarity with ticketing systems (e.g., Jira, ServiceNow)
• Experience with cloud services (e.g., Azure, AWS) for relevant roles