IT System Administrator

Jobtailor; Meerbusch; Vor Ort; EUR 42.000 - 54.000; Vollzeit

Zusammenfassung

Jobtailor in Meerbusch, NRW, is seeking an IT Support Specialist for our Desktop Operations team. You will handle user requests related to Windows and Mac devices and standard software, and you will analyze and document incidents daily.

Responsibilities include software management, licensing support, network and Wi‑Fi administration, user and access management, and Microsoft 365 security with Defender. You will collaborate across teams and work independently with a reliable, service‑minded

Qualifikationen

• Completed vocational training in IT (e.g., IT specialist for system integration) or an equivalent qualification.
• Practical experience in IT support and system administration.
• Experience administering macOS / Apple devices.
• Basic knowledge of network and Wi‑Fi administration.
• Experience with user and access management (e.g., LDAP, cloud tools).
• Practical experience with Microsoft Intune, especially app packaging and rollout.
• Creating and managing policies.
• Good command of English.
• Service- and solution-oriented way of working.
• Structured, reliable and careful working style.
• Strong communication skills and enjoyment of collaborating with colleagues.
• Ability to work independently, a sense of responsibility and willingness to learn.

Aufgaben

• Together with other experts in our Desktop Operations team, you will be responsible for handling user requests related to deployed hardware (Windows and Mac devices) and standard software.
• Analyzing, resolving and documenting incidents in day‑to‑day operations.
• Software management: managing, installing and maintaining provided applications.
• Supporting software licensing and standardization efforts.
• Network administration (Wi‑Fi): operating, monitoring and further developing the office WLAN infrastructure.
• Assisting with network‑related troubleshooting.
• User administration: creating, modifying and deleting user accounts and permissions in Microsoft Azure / Entra ID.
• Supporting role and permission concepts for Microsoft 365, Confluence, Jira and LDAP.
• Cloud backup management: maintaining and monitoring cloud backups for Microsoft 365.
• Security management: administering and operating Microsoft Defender.
• Assessing and tracking security and sign‑in risks within the Microsoft environment.
• Participating in the advancement of IT security standards and processes.

Kenntnisse

IT support

System administration

macOS administration

Azure Entra ID

Microsoft Intune

Policy creation

English

Cloud backups

Security awareness

Team collaboration

Independent work

Ausbildung

Vocational IT training

Tools

Microsoft Intune

Azure Entra ID

LDAP

Confluence

Jira

Microsoft Defender

Jobbeschreibung

Responsibilities

• Together with other experts in our Desktop Operations team, you will be responsible for handling user requests related to deployed hardware (Windows and Mac devices) and standard software.
• Analyzing, resolving and documenting incidents in day‑to‑day operations.
• Software management: managing, installing and maintaining provided applications.
• Supporting software licensing and standardization efforts.
• Network administration (Wi‑Fi): operating, monitoring and further developing the office WLAN infrastructure.
• Assisting with network‑related troubleshooting.
• User administration: creating, modifying and deleting user accounts and permissions in Microsoft Azure / Entra ID.
• Supporting role and permission concepts for Microsoft 365, Confluence, Jira and LDAP.
• Cloud backup management: maintaining and monitoring cloud backups for Microsoft 365.
• Security management: administering and operating Microsoft Defender.
• Assessing and tracking security and sign‑in risks within the Microsoft environment.
• Participating in the advancement of IT security standards and processes.

Requirements

• Completed vocational training in IT (e.g., IT specialist for system integration) or an equivalent qualification.
• Practical experience in IT support and system administration.
• Experience administering macOS / Apple devices.
• Basic knowledge of network and Wi‑Fi administration.
• Experience with user and access management (e.g., LDAP, cloud tools).
• Practical experience with Microsoft Intune, especially app packaging and rollout.
• Creating and managing policies.
• Good command of English.
• Service- and solution-oriented way of working.
• Structured, reliable and careful working style.
• Strong communication skills and enjoyment of collaborating with colleagues.
• Ability to work independently, a sense of responsibility and willingness to learn.