IT Support Engineer (m/w/d)

Triathlon Group; Pyrbaum; Vor Ort; EUR 50.000 - 70.000; Vollzeit

Benefits dieser Stelle

Competitive salary package

Health and life insurance

Employee wellness program

Zusammenfassung

A leading global battery systems firm is looking for an experienced IT Support Engineer to assist colleagues with their technical issues both onsite and remotely. The ideal candidate should have 3-5 years of experience in an IT role, strong communication skills, and knowledge in Microsoft technologies and virtualization. This position offers a competitive salary package along with comprehensive health and wellness benefits.

Qualifikationen

• 3-5 years of experience as an IT engineer.
• Experience with ITIL and service management.
• Fluency in German and English.

Aufgaben

• Assist colleagues with technical issues onsite and remotely.
• Document business requirements for IT systems.
• Maintain relationships with stakeholders through effective communication.

Kenntnisse

Team player

Fluency in English

Communication skills

Excellent organizational skills

Knowledge in network equipment

Ausbildung

BSc in Computer Science

BSc in Information Technology

Tools

Active Directory

Office 365

VMware

Jobbeschreibung

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The Triathlon Group, a company of the Sunlight Group headquartered in Seligenporten, is a global leader in battery systems, chargers, and energy management solutions for industrial applications. With over 1,600 employees across locations on three continents, we enable reliable and efficient operations for our customers in the industrial sector particularly in intralogistics through innovative products based on lead-acid and lithium-ion technology, combined with a strong commitment to service.

At the Triathlon Group, we highly value teamwork and provide our employees with opportunities for personal growth and development. We foster a culture of fairness and encourage everyone regardless of position or tenure to contribute their ideas and initiatives. By leveraging agile working methods, we offer diverse learning and development opportunities in an inclusive and equitable environment.

Together with the Sunlight Group, Triathlon forms one of the fastest-growing global providers in the dynamic energy storage market, with a combined workforce of more than 3,800 employees.

Key activities and responsibilities of this role include:

• Walk colleagues through steps to help them resolve their technical issues, onsite and remote
• Resolve their technical issues, onsite and remote
• Responsible for user provisioning
• Responsible to collect and document all business requirements towards IT systems
• Maintain relationships with counterparts and other stakeholders by effective communication
• Maintains control of project status (triple constraints) through proactive change management
• excellent organizational skills
• Administer internal platforms
• Provides regular and accurate reporting
• Administer internal IT equipment

Requirements

• 3-5 years of working experience as an IT engineer in a relevant industry
• BSc in Computer Science, Information Systems, Information Technology, Computer Engineering or relevant areas
• ITIL and service management
• Microsoft technologies Active Directory, Office 365, DNS, Windows 11
• Virtualization technologies ,VMware
• Knowledge in network equipment
• Monitor and manage network performance and integrity
• Professional certification will be a plus .
• Excellent team player and motivator
• Multinational experience
• German , Fluency in English

To start with, we give you the opportunity to thrive in a restless team and grow your potential in an innovative environment. As per your compensation and rewards package, this is a preview:

• Competitive salary package and bonus scheme
• Health and life insurance for you and your family
• Employee wellness program & initiatives
• Clear career paths & a developmental 360° feedback framework

Are you interested in a varied and exciting role? Then apply now!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Appliances, Electrical, and Electronics Manufacturing

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