IT Service Technician (all genders welcome) Dresden (DE) Professionals

ROSEN Group; Dresden; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Benefits dieser Stelle

Flexible working hours

Employer funded pension

Company-owned bilingual daycare

Corporate Benefits

Zusammenfassung

The ROSEN Group is seeking an IT Service Technician in Dresden, responsible for providing on-site IT support, managing installations, and ensuring compliance with IT security policies. Candidates should have an apprenticeship as an IT specialist and fluency in both German and English. The company offers flexible working hours, a supportive corporate culture, and career development opportunities within a global organization. Join a team dedicated to pioneering innovative solutions in asset integrity management.

Qualifikationen

• Professional experience with a relevant focus is desirable.
• Ability to communicate technical matters clearly in a service-oriented manner.
• Willingness to learn new technologies and proactive initiative towards continuous development.

Aufgaben

• Providing on-site IT support for users at the Dresden location.
• Installation, configuration, maintenance, and updates of IT systems.
• Proactive monitoring of systems and services to prevent outages.

Kenntnisse

Knowledge of Microsoft desktop operating systems

Analytical and structured approach to work

Customer focus

Fluency in German and English

Ausbildung

Completed apprenticeship as IT specialist in system integration

Jobbeschreibung

IT Service Technician (all genders welcome)

Location: Dresden – Radebeul

Responsibilities

• Providing on‑site IT support for users at the Dresden location
• Installation, configuration, maintenance, and updates of IT systems, software, and IT infrastructure
• Server room tasks (e.g., network work, hardware work, cabling, basic checks)
• Analysis and resolution of issues (1st and 2nd level)
• Proactive monitoring of systems and services to prevent outages
• Compliance with and implementation of IT and IT security policies
• Identification of vulnerabilities and implementation of appropriate security patches
• Creation, maintenance, and provision of technical documentation
• Comprehensive documentation of systems, changes, and processes
• Planning, management, and implementation of IT projects and rollouts
• Support for existing ROSEN locations in Germany

What you will bring

• A completed apprenticeship as an IT specialist in system integration or a comparable qualification
• Professional experience with a relevant focus is desirable
• In‑depth knowledge of Microsoft desktop operating systems
• An analytical, structured, and solution‑oriented approach to work
• A high degree of commitment, reliability, and interest in complex systems, as well as the ability to organize your work independently and assess the risks of your own actions
• Proactive initiative toward continuous professional development and a willingness to learn new technologies
• Strong customer focus and the ability to communicate technical matters clearly and in a service‑oriented manner
• Fluency in spoken and written German and English
• Willingness to work on‑site in the office 4–5 days a week

What we offer

• Development opportunities and career opportunities in a global, innovative and long‑term oriented group of companies with family character
• Flexible working hours & working time accounts
• An open, informal corporate culture, where we celebrate success with social events
• Compatibility of work and family through our company‑owned bilingual day care center ROKIDS as well as our bilingual elementary school ROBIGS (optional: day care during the holiday)
• Employer funded pension and capital accumulation benefits
• Company Restaurant (only in Lingen) and fresh fruit is available daily
• Various in‑house sports activities (EGYM Wellpass and other offers)
• Attractive leasing offers for IT‑products and bikes for private use
• Corporate Benefits – employee offers in changing online shops at top conditions

Who we are

The ROSEN Group is a leading global provider of cutting‑edge solutions in all areas of the integrity process chain. Since its beginnings as a one‑man business in 1981, ROSEN has grown rapidly and today is a technology group that operates in more than 110 countries with over 4,000 highly qualified employees. ROSEN’s products and services:

• Inspection of critical industrial assets to ensure reliable operations of the highest standards and effectiveness
• Customized engineering consultancy providing efficient asset integrity management
• Production and supply of customized novel products and systems
• Market‑driven, topical state‑of‑the‑art research and development providing “added‑value” products and services