IT Infrastructure Engineer (m/f/d)

Swisslog; Dortmund; On-site; EUR 70,000 - 100,000; Full time

Job summary

Swisslog, a world-leading robotics company, seeks a Senior IT Infrastructure Engineer to ensure reliability, performance, and continuous improvement of our IT infrastructure supporting internal apps and the DevOps toolchain.

You will design, implement, patch, monitor, and troubleshoot across servers, networks, virtualization, and databases; collaborate with developers and stakeholders; provide 2nd/3rd line support and develop clear technical docs.

Qualifications

• Degree in Engineering, Computer Science, IT, or a related field.
• Experience in infrastructure engineering, automation, or industrial IT environments.
• Strong knowledge of networking, servers, virtualization, and operating systems.
• Experience with troubleshooting and resolving complex technical issues.
• Ability to manage multiple priorities and work effectively in a project-based environment.
• Strong communication and stakeholder management skills.
• Proactive, solution-oriented mindset with a focus on continuous improvement.
• Fluent in English; additional language skills are an advantage.

Responsibilities

• Manage and support business-critical applications and IT infrastructure.
• Design, develop, and continuously improve application infrastructure solutions.
• Perform system patching, upgrades, and stability improvements.
• Monitor application performance and proactively optimize system health and availability.
• Analyze and troubleshoot application, server, and database performance issues.
• Lead incident investigation and resolution activities to minimize downtime.
• Provide 2nd and 3rd level technical support.
• Configure, administer, and enhance internal tools and platforms.
• Collaborate with developers, stakeholders, and cross-functional teams to deliver reliable solutions.
• Create and maintain clear technical documentation.
• Contribute to the ongoing evolution of our DevOps and infrastructure capabilities.

Skills

Infrastructure engineering

Automation

Industrial IT

Networking

Servers

Virtualization

Operating Systems

Troubleshooting

Stakeholder management

DevOps

Documentation

English fluency

Education

Engineering/CS/IT degree

Job description

IT Infrastructure Engineer (m/f/d)

Where do people love what they do, and being great at what they do?

At Swisslog, that’s where! Our teams are the heart of a world-leading Robotics company that’s harnessing the power of technology to shape the future of intralogistics. The result? We’re transforming performance and efficiency for customers across the globe, giving them the vital edge in their markets.

Responsibilities Make an impactAs a Senior IT Infrastructure Engineer, you will play a key role in ensuring the reliability, performance, and continuous improvement of the IT infrastructure that supports our internal applications and DevOps toolchain. You will work across a diverse application landscape and contribute to the success of our software development and business operations.In this role, you will:

• Manage and support business-critical applications and IT infrastructure.
• Design, develop, and continuously improve application infrastructure solutions.
• Perform system patching, upgrades, and stability improvements.
• Monitor application performance and proactively optimize system health and availability.
• Analyze and troubleshoot application, server, and database performance issues.
• Lead incident investigation and resolution activities to minimize downtime.
• Provide 2nd and 3rd level technical support.
• Configure, administer, and enhance internal tools and platforms.
• Collaborate with developers, stakeholders, and cross-functional teams to deliver reliable solutions.
• Create and maintain clear technical documentation.
• Contribute to the ongoing evolution of our DevOps and infrastructure capabilities.

Application Requirements

What you need to succeed

• Degree in Engineering, Computer Science, IT, or a related field.
• Experience in infrastructure engineering, automation, or industrial IT environments.
• Strong knowledge of networking, servers, virtualization, and operating systems.
• Experience with troubleshooting and resolving complex technical issues.
• Ability to manage multiple priorities and work effectively in a project-based environment.
• Strong communication and stakeholder management skills.
• Proactive, solution-oriented mindset with a focus on continuous improvement.
• Fluent in English; additional language skills are an advantage.

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