Inside Sales Representative

RxREVU, Inc.; Nürnberg; Hybrid; EUR 40.000 - 70.000; Vollzeit

Zusammenfassung

Murata Electronics Europe B.V. Germany Branch in Nuremberg is seeking an Inside Sales Representative (m/f/d) to support automotive customer accounts by coordinating across Sales, Customer Service, and Supply Chain.

You will maintain customer data, pricing, quotations, and contracts, monitor margins and payments, and help drive business opportunities while ensuring high-quality service.

Join a global leader with an international environment, flexible working hours and opportunities to grow.

Qualifikationen

• Secondary school level or comparable commercial education with relevant experience (3 years).
• First experience with ERP systems (USSO/AS400, SAP).
• Good commercial skills and business sense.
• Fluent English and German, both written and spoken.
• Proficiency in standard software (MS Office).
• Basic product knowledge and quality management basics.
• Good communication and negotiation skills; ready for business trips.
• Basic AI knowledge and CRM familiarity.

Aufgaben

• Keep Customer Cross Reference files up-to-date and provide sales prices to Customer Service.
• Process sample orders with External Sales to promote Murata products in new designs.
• Maintain master files with Customer Service for daily account operations.
• Maintain accurate customer information and understand requirements.
• Prepare quotations, negotiate annually, maintain global price files, and follow export regulations.
• Register and maintain special global price groups.
• Join customer visits with External Sales for negotiations and logistics discussions.
• Monitor sales margins and coordinate counter-measures with External Sales.
• Track sales figures with Sales and Business Planning; monitor LOI and shortages with Global Account Management.
• Support contract management with Customer Service and SCM on lead time and appendices.
• Maintain excellent relations with customer contacts and ensure cross-department communication.
• Follow up on customer payments and resolve price-related issues.
• Support internal and external projects; contribute to KPIs like Quote Response Time.

Kenntnisse

Negotiation skills

Communication skills

Active listening

Basic AI knowledge

CRM knowledge

Ausbildung

Secondary school level or commercial education

Tools

ERP systems (USSO/AS400, SAP)

MS Office

CRM systems

Jobbeschreibung

Join the Innovators in Electronics!

Murata is a global leader in the design and manufacture of electronic components and solutions, headquartered in Japan. Our technologies are found in nearly all modern devices-from smartphones and automotive systems to industrial and medical applications. With more than 70,000 employees worldwide, we drive innovation in areas such as sensing, connectivity, and energy efficiency. As part of the Murata Group, you will join a stable, internationally successful company offering long-term growth and diverse career opportunities.

Grow with us as an Inside Sales Representative (m/f/d) at our Nuremberg location. Strengthen customer relationships and contribute to our company's success through your excellent service.

Job Purpose

In this role, you will support the effective management of our automotive customer accounts by coordinating commercial and administrative activities across Sales, Customer Service, Supply Chain, and other internal teams. You will ensure accurate customer data, pricing, quotations, contracts, and follow-up activity, while monitoring sales performance, margins, payments, and supply-related topics. By building strong customer relationships and enabling smooth cross-functional collaboration, you will help maximize business opportunities, resolve operational issues, and deliver a high-quality customer experience.

Responsibilites and Tasks

• Keep Customer Cross Reference files up-to-date in line with agreed contracts and quotations on a global base (other RMC to advice) by providing the sales prices to Customer Service
• Sample order processing and follow-up together with External Sales: in order to optimize the opportunity of Murata's products being included in new designs
• Master file maintenance in cooperation with Customer Service: facilitate the day-to-day running of the customer's account
• Maintain accurate customer information, in order to have a clear record of customers' specific requirements
• Quotation process in cooperation together with External Sales: prepare calculations, annual negotiations, quotations; maintain the (global) price files and follow-up activities (following our internal regulations and Export Control regulations)
• Register and maintain special global price groups
• Join customer visits with External Sales when needed (e.g. annual negotiations, Logistics/SCM, etc.)
• Continuously control the sales margin and take counter measures together with External Sales when necessary
• Track Sales figures of our customers together with Sales and Business Planning
• Global LOI tracking and shortage management together with Global Account Management
• Support of contract management in cooperation with Customer Service and other operational departments (SCM topics, lead time, appendixes, etc.)
• Maintain excellent working relations with your customer contacts
• Internal relationship: facilitate the smooth communication and positive cooperation between Inside Sales and other Murata departments
• Follow-up together with External Sales the in-time payment of our customers and solve issues (e.g. prices differences, Debit/Credit Notes, etc.)
• Support internal and external projects
• Support KPI fulfilment (e.g. Quote Response Time,...)

Required Knowledge/Experience

• Secondary school level or comparable commercial education in connection with the appropriate professional experience (3 years)
• First experience with ERP systems (USSO/AS400, SAP, ...)
• Good commercial skills
• Good English and German language skills in speaking and writing
• Good skills in standard software (MS Office, ...)
• Basic product knowledge
• Basic knowledge in Quality Management
• Good communication skills (active listening, conflict management)
• Ready for business trips
• Good negotiation skills
• Basic AI Knowledge
• Basic CRM-Knowledge

What we offer to you:

• A permanent position in a successful company in an international environment
• Extensive induction program for a successful start and opportunities for further development
• Flexible working hours and home office options
• Very good accessibility thanks to public transport connections and a large number of parking and bicycle spaces
• Possibility of bike leasing
• Wide range of employee discounts
• Regular health offers
• Opportunities to participate in CSR activities

Are you interested in joining us?

Your contact person is Claudia Winter and she will be happy to answer any questions you may have at [phone].

Murata Electronics Europe B.V. Germany Branch

Holbeinstr. 23

90441 Nuremberg

Murata Careers

www.murata.com