Customer Accounts Representative

Mouser; München; Hybrid; EUR 42.000 - 54.000; Vollzeit

Benefits dieser Stelle

30 days of annual leave

Hybrid working options

Company pension plans

Discount on job ticket

Subsidized fitness membership

Training opportunities

Health offers and events

Mouser University training

German courses

Health offers

Corporate discounts

Zusammenfassung

A leading electronics company in Munich is seeking a Customer Accounts Representative to provide exceptional service and support to customers. The ideal candidate will have fluent German and English skills, and the ability to interact professionally with clients. You will handle customer inquiries and account reconciliations, working in a dynamic team. This role offers a good work-life balance with hybrid working options, generous annual leave, and attractive pension plans.

Qualifikationen

• Fluent in German and English, both written and verbal.
• Ability to interact professionally with customers.
• Work with initiative and meet targets.
• Meets targets while collaborating with teammates across departments.
• Works with initiative and takes ownership of tasks.

Aufgaben

• Provide service and support to customers via telephone and email.
• Resolve outstanding credit and debit balances.
• Reconcile customer account information.
• Reconcile customer account information.
• Collaborate closely with Customer Service and Finance.

Kenntnisse

Fluent German

Fluent English

Computer skills

MS Office proficiency

Initiative

Jobbeschreibung

We keep on growing. Grow with us!

At Mouser Electronics, Inc., we are looking for team players who thrive in a fast-paced, international environment and enjoy variety in their day-to-day work. Join our Munich Finance Team and play a key role in bringing our business forward and contributing to our continued success.

Customer Accounts Representative (f/m/d)

with fluent German language skills

What to expect:

• The Customer Account Representative provides the best possible service and support to customers through mediums such as telephone, email and fax.

• Contacts customers to resolve outstanding credit and debit balances and ensures orders ship same day whenever possible.

• Provides account information to customers.

• Reconciles customer account information.

• Works closely with both the Customer Service and the Finance department.

What we are looking for:

• Desire and ability to interact directly with customers and carry out correspondences in a professional and courteous manner.

• Fluent German and English language skills, written and verbal; Italian or French language skills beneficial.

• Good computer and MS Office skills, as well as an affinity for numbers.

• Meets targets while interacting with colleagues within the team and liaising departments.

• Works with initiative.

What we offer:

A long-term perspective with responsible tasks and attractive development opportunities in a dynamic team. You can also expect:

• 30 days of annual leave, additional vacation pay and paid special leave days.

• Good work-life balance with hybrid working options and flexible working hours.

• Attractive company pension plans through capital-forming benefits, deferred compensation, and employer-financed pension plans.

• Over 60% discount on the Deutschlandticket (job ticket) and free parking.

• Subsidized fitness membership at “EGYM Wellpass”.

• A wide range of training opportunities through our Mouser University and free participation in German courses.

• Various health offers and events, as well as an ergonomic workplace.

• Access to exclusive discounts through our Corporate Benefits Portal.

Our office is located at the following address:

Mouser Electronics

Georg-Brauchle-Ring 53

80992 Munich

Germany