Homeless Officer

CHELMSFORD CITY COUNCIL; Deutschland; Hybrid; EUR 44.000 - 47.000; Vollzeit

Zusammenfassung

Chelmsford City Council is recruiting a Homeless Officer to join the Strategic Housing Service. This role focuses on preventing homelessness and making decisions under homelessness legislation, with a customer‑focused, proactive approach.

You will work with people experiencing homelessness and those with complex needs, manage cases, and collaborate with partners. The post is permanent, full-time (37 hours per week) with a hybrid pattern (3 days remote).

Qualifikationen

• Requires customer-focused, proactive problem-solving approach.
• Experience in case management.
• Ability to work under pressure to tight deadlines.

Aufgaben

• Prevent homelessness and determine duties under homelessness legislation.
• Work with people experiencing homelessness and those with complex needs.
• Take part in interviews and decisions as part of the Homeless Team.

Jobbeschreibung

Homeless Officer

Company: Chelmsford City Council

Salary: £37,456 to £40,770 a year

Hours: Full-time

Location: Chelmsford, CM1 1JE

Working pattern: Hybrid - 3 days remote

Job type: Permanent

Posting date: 1 Sept 2026

Closing date: 22 Sept 2026

Summary

Due to the expansion of our Homeless Team, Chelmsford City Council's Strategic Housing Service are recruiting Homeless Officers to join our busy Homeless Team, working with people to prevent homelessness and make decisions as to the Council's duties under the homelessness legislation.

This is a challenging role but one that is also very rewarding, with the knowledge that you are working with others to make a real difference to help those in difficult situations.

The successful applicant will have the necessary skills to apply a customer-focused, proactive problem-solving approach in order to successfully work with people experiencing homelessness and those with complex needs. Effective decision-making skills, case management experience and the ability to work under pressure to tight deadlines are essential criteria of the role.

Permanent position, on a full-time basis working 37 hours per week.

Interviews are currently scheduled for 12th and 13th October 2026.

Please note should sufficient applications be received prior to the closing date, we may close the role for applications early.

Chelmsford City Council is committed to safeguarding vulnerable groups and expects all employees to share this commitment and have a range of policies and procedures in place which promote safeguarding and safer working practices across our services. The Council's Safer Recruitment process contains pre-employment checks which includes safeguarding training, obtaining references and ensuring compliance with Disclosure and Barring Service process.