Home Office Job: German Customer Support

Cross Border Talents; Dresden; Remote; EUR 32,000 - 48,000; Full time

Benefits offered by this job

100% remote work

Competitive salary + bonus

International career development

Global brand

Job summary

Cross Border Talents in Germany is seeking a Customer Service Representative fluent in German and English to join our fully remote team.

You will respond to inquiries via phone, email and live chat, understand customer needs, and provide accurate, timely solutions in a professional, empathetic manner while collaborating with colleagues from different countries.

Qualifications

• Advanced German (C1 or above) and upper-intermediate English (B2 or above).
• Strong communication, problem-solving and time management skills.
• Ability to effectively use computers and online systems.
• Disciplined, detail-oriented, and a strong team player.

Responsibilities

• Respond to customer inquiries in German and English via phone, email and live chat.
• Understand customer needs and provide accurate, timely solutions.
• Maintain a professional, patient, and empathetic communication style.
• Work in a multicultural and supportive environment with colleagues from different countries.

Skills

German (C1+)

English (B2+)

Communication skills

Problem-solving

Time management

Computer literacy

Team player

Job description

Location: Remote (Anywhere in Turkey)

Position: Customer Service Representative – German & English

Would you like to build your career with an international company while working from home? We are looking for communicative, solution-oriented candidates who are fluent in German and English to join our fully remote customer service team.

Job Responsibilities

• Respond to customer inquiries in German and English via phone, email, and live chat

• Carefully understand customer needs and provide accurate, timely solutions

• Maintain a professional, patient, and empathetic communication style in every interaction

• Work in a multicultural and supportive environment with colleagues from different countries

Requirements

• Advanced level German (C1 or above) and at least upper-intermediate English (B2 or above)

• Strong communication, problem-solving, and time management skills

• Ability to effectively use computers and online systems

• Disciplined, detail-oriented, and a strong team player

What We Offer

• 100% remote work opportunity from anywhere in Turkey

• Competitive salary and performance-based bonus system

• Comprehensive training and international career development opportunities

• Supportive, positive, and professional team culture

• Opportunity to work from home while being part of a global brand

If you value customer satisfaction, have strong communication skills, and want to work in an international environment,