German Speakers Wanted in Turkey!

Cross Border Talents; Frankfurt; Remote; EUR 730 - 1,200; Full time

Benefits offered by this job

Competitive salary

Performance bonuses

Career development opportunities

Full training and support

Job summary

Cross Border Talents is seeking a bilingual Customer Support Representative fluent in German and English to join our international team. This role is fully remote from Türkiye, offering opportunities to grow in a global environment.

You'll handle inquiries via phone, email, and chat, provide accurate solutions, and work with a diverse team to deliver excellent service. Rotating shifts may be required to meet customer needs.

Qualifications

• Bilingual German and English communication required.
• Experience with customer support is a plus.
• Willingness to work rotating shifts and adapt to schedules.

Responsibilities

• Assist customers via phone, email, and chat in German and English.
• Listen, understand needs, and provide accurate solutions.
• Interact with professionalism, empathy, and patience.
• Collaborate with a diverse team in a dynamic environment.

Skills

German language

English language

Customer support experience

Communication skills

Problem solving

Tech-savvy

Job description

Remote German & English Customer Support Work From Home in Turkey

Location: Remote (based in Turkey)
Position: Customer Support Representative German & English

Were looking for bilingual Customer Support Representatives to join our international team all while working comfortably from your home in Türkiye. If youre fluent in German and English and enjoy helping others, this is a great opportunity to grow your career in a global environment.

What You'll Do

• Assist customers via phone, email, and chat in both German and English.
• Listen carefully, understand customer needs, and provide accurate and effective solutions.
• Handle every interaction with professionalism, patience, and empathy.
• Collaborate with a diverse and supportive team in a dynamic work environment.

What We're Looking For

• Previous customer support experience is a plus.
• Strong communication and problem-solving skills in both German and English.
• Confident using computers and navigating multiple systems.
• Flexible, adaptable, and able to work in rotating shifts if needed.

Why You'll Love Working With Us

• 100% remote position enjoy the comfort of working from your own home anywhere in Türkiye.
• Competitive salary and performance bonuses.
• Career development opportunities in a well-established international company.
• Full training and continuous support to help you grow and succeed.
• Be part of a friendly, professional, and multicultural team that values your contribution.