German Speaker

Cross Border Talents; Berlin; Remote; EUR 36,000 - 62,000; Full time

Benefits offered by this job

Remote work from Türkiye

Performance bonuses

Job summary

Cross Border Talents seeks a bilingual Customer Support Representative fluent in German and English. This fully remote role lets you work from home in Türkiye while assisting customers across international markets.

You will handle inquiries via phone, email, and chat, delivering accurate solutions with empathy and professionalism, and collaborate with a diverse, supportive team in a dynamic environment.

Qualifications

• Previous customer support experience is a plus.
• Strong communication and problem-solving skills in both German and English.
• Confident using computers and navigating multiple systems.
• Flexible, adaptable, and able to work in rotating shifts if needed.

Responsibilities

• Assist customers via phone, email, and chat in both German and English.
• Listen carefully, understand customer needs, and provide accurate and effective solutions.
• Handle every interaction with professionalism, patience, and empathy.
• Collaborate with a diverse and supportive team in a dynamic work environment.

Skills

German language

English language

Communication skills

Problem solving

Job description

Remote German & English Customer Support Work From Home in Turkey

Location: Remote

Position: Customer Support Representative German & English

Were looking for bilingual Customer Support Representatives to join our international team all while working comfortably from your home in Türkiye. If youre fluent in German and English and enjoy helping others, this is a great opportunity to grow your career in a global environment.

What You’ll Do

Assist customers via phone, email, and chat in both German and English.

Listen carefully, understand customer needs, and provide accurate and effective solutions.

Handle every interaction with professionalism, patience, and empathy.

Collaborate with a diverse and supportive team in a dynamic work environment.

What We’re Looking For

Previous customer support experience is a plus.

Strong communication and problem-solving skills in both German and English.

Confident using computers and navigating multiple systems.

Flexible, adaptable, and able to work in rotating shifts if needed.

Why You’ll Love Working With Us

100% remote position enjoy the comfort of working from your own home anywhere in Türkiye.

Competitive salary and performance bonuses.

Career development opportunities in a well-established international company.

Full training and continuous support to help you grow and succeed.

Be part of a friendly, professional, and multicultural team that values your contribution.

Ready to take your next career step and work for a global company all while staying home in Turkey?