Head Housekeeper / Head Housekeeper (m/f/d)

Hotel NEPTUN Warnemünde; Rostock; Vor Ort; EUR 40.000 - 50.000; Vollzeit

Benefits dieser Stelle

Extensive social benefits

Access to NEPTUNS SPA

Training and development program

Zusammenfassung

A seaside hotel in Rostock is seeking a skilled Housekeeping Manager. In this role, you'll oversee organizational processes, staff scheduling, and maintain high quality standards. You'll need at least 5 years of relevant experience, proficiency in German (C2) and English, and the ability to work under pressure. This position offers year-round employment, competitive pay, and access to training and benefits, ensuring a great working environment for all staff.

Qualifikationen

• At least 5 years of professional experience in a comparable position.
• Ability to work under pressure and assertiveness.
• Discretion in dealings with guests.

Aufgaben

• Manage operational processes of the housekeeping team.
• Ensure optimal cleaning processes and room conditions.
• Instruct new employees and handle personnel matters.
• Coordinate tasks with neighboring departments.
• Commit to guest satisfaction.

Kenntnisse

High quality standards

Use of hotel software

Communication in German (C2)

Communication in English

Ausbildung

Qualification as a hotel specialist or similar

Tools

Duty scheduling tools

MS Office

Jobbeschreibung

Opened in 1971, Hotel NEPTUN is an employer with many years of experience. We employ over 240 staff (m/f/d) and more than 60 trainees from over 20 different countries. Of these, more than 50 employees have been working at Hotel NEPTUN for over 25 years.

Your workplace

Our friendly housekeeping team is unique, dedicated and highly praised by our guests. Our colleagues not only lovingly look after "their" rooms, but above all look after the well-being of their guests. This is another reason why many guests return to our Hotel NEPTUN time and again and have a very special relationship with "their" chambermaid.

Main tasks

• You will be responsible for the general organisational and operational processes of the housekeeping team as well as staff scheduling
• You ensure an optimal cleaning process and check the condition of our rooms
• You will instruct new employees and be the first point of contact for all personnel matters
• You will be responsible for coordinating tasks with neighbouring departments
• You ensure the hygiene-conscious and safe handling of all work equipment in your area
• You create analyses and reports for the logistics management team
• You are actively committed to the satisfaction of our guests

What you bring with you

• You are characterised by high quality standards
• You have a successful qualification as a hotel specialist or similar with sound knowledge of all housekeeping processes
• You are assertive and able to work under pressure
• You have already demonstrated this in at least 5 years of professional experience in a comparable position
• You are confident in using hotel software, duty scheduling tools and MS Office
• You are discreet in your dealings with our guests
• You are business fluent in written and spoken German at C2 level and have a good command of English, further language skills are an advantage

Our offer

• A secure job right by the sea
• A year-round, permanent employment contract
• Punctual salary payment and extensive social benefits in accordance with the company pay scale
• 5-day working week with detailed time recording
• An extensive training and further education programme for personal and professional development
• Use of the catering facilities and the NEPTUNS SPA at attractive employee conditions as well as other benefits at DSR Hotel Holding hotels