GTM Enablement Manager (d/f/m)

Leapsome; Berlin; Hybride; EUR 50 000 - 100 000; Plein temps

Avantages offerts par ce poste

Learning budget €2,000 yearly

Home office stipend €1,000

Equity package

Vacation 30 days (+ 10 holidays)

Urban Sports Club membership

Lunch on us twice a week

Hybrid Berlin office 2 days

Work from anywhere up to 2 months/year

Résumé du poste

Leapsome GmbH in Berlin is seeking a senior Enablement professional to lead Customer Success and Account Management enablement. You will shape AI-powered learning paths, onboard new CS hires, coach teams on client calls, and align learning with Sales, Product, Marketing and Ops to drive renewals and expansion.

This 1-year contract role requires a hands-on generalist with 5+ years in enablement or related fields, fluent English (German a plus), and a proactive, data-driven mindset.

Qualifications

• 5+ years in enablement, L&D, CS or Sales, with a track record improving commercial teams.
• Hands-on generalist: comfortable facilitating workshops and joining client calls.
• Designs learning experiences for people, communicates clearly at all levels.
• Owns projects end-to-end; adaptable to shifting priorities with AI-driven workflows.
• Works daily with AI tools; comfortable with ops and data integration.
• Entrepreneurial mindset; impact-driven and agile.
• Fluent written and verbal English; German is a plus.
• Bonus points for HR tech or SaaS CS lifecycle and account management exposure.

Responsabilités

• Develop and run enablement initiatives to improve CS Growth and CS Care.
• Build AI-assisted structures for knowledge management, meetings, and alignment.
• Own onboarding for new CS hires and reduce ramp time with structured learning paths.
• Coach team members on real client calls from prep to feedback.
• Facilitate regular workshops and trainings; ensure learnings apply day-to-day.
• Maintain career development guidelines and skill frameworks across CS levels.
• Lead projects that carry Leapsome culture across GTM teams and locations.
• Coordinate with Sales, Product, Marketing and Ops on learning priorities.

Connaissances

Enablement

Learning & Development

CS/Sales mix

Workshop facilitation

AI tooling

Outils

AI tools

Description du poste

Your Opportunity

Join a high-growth SaaS scale-up and shape how our GTM teams learn, ramp, and perform. As part of the GTM Enablement team, your main focus will be Customer Success and Account Management: the teams responsible for retention and expansion. But enablement at Leapsome is a cross-functional job, so you'll also support Sales and work on initiatives that span the whole GTM org. You'll build enablement the way it should work in 2026, with AI at the core of how knowledge gets created, shared, and put into practice. Please note this opportunity is a 1-year limited contract.

Your Responsibilities

• Develop and run enablement initiatives that make our CS Growth and CS Care teams measurably better at driving renewals and expansion

• Build the structures (and the AI-assisted workflows behind them) that let the team scale: knowledge management, meeting formats, and initiative alignment across the GTM org

• Own onboarding for new CS hires and cut ramp time with structured, AI-supported learning paths

• Get deep into the Leapsome product and coach team members on real client calls, from call prep to feedback afterwards

• Facilitate regular team workshops and trainings, and make sure learnings show up in day-to-day customer work

• Maintain and evolve career development guidelines, skill frameworks, and organizational design across all CS levels and functions

• Own projects that carry the Leapsome culture across GTM teams and locations

• Manage stakeholders across Sales, Product, Marketing, and Ops to align on learning priorities, and jump in on Sales enablement where it moves the needle

Your Profile

You don't need to tick every box. If most of this sounds like you, we'd love to hear from you.

• 5+ years in enablement, L&D, CS, Sales, or a mix. What matters is that you've helped commercial teams get better at their jobs

• A hands-on generalist: as comfortable facilitating a workshop as you are joining a client call, learning the product inside out, and coaching someone on how they ran the conversation

• You design learning experiences around the people using them, and you communicate clearly at every level

• Strong end-to-end ownership: you scope, design, execute, and maintain your projects rather than handing them off halfway

• You work with AI tools daily and enjoy redesigning workflows around them, whether that's agent-supported onboarding or turning customer call insights into training content. Comfort with ops and data is part of that

• An entrepreneurial mindset: impact-driven, agile, and unfazed when priorities shift

• Fluent written and verbal English. German is a plus

• Bonus points for HR tech or HR field experience, a solid grasp of the SaaS CS lifecycle, or account management and sales skills of your own.

Benefits

• Learning and development: Grow your skills with a €2,000 yearly development budget and full access to the Good Habitz platform.

• Work-from-home stipend: A one-time €1,000 stipend to set up your home workspace.

• Competitive pay and equity: Competitive salary plus a pre-IPO equity package, so you share in the company's growth.

• Corporate benefits: Exclusive discounts and deals from our partner network.

• Vacation: 30 vacation days a year plus public holidays, with the option to upgrade to 40 days at adjusted pay. After 5 years at Leapsome, take a month-long paid sabbatical.

• Wellness benefits: Stay active with a fully sponsored Urban Sports Club M membership, and support your mental health with an Oliva subscription that includes 1:1 therapy sessions, plus company workshops on mindfulness and digital wellness.

• Hybrid and flexible work: Spend 2 days a week with the team in our Berlin office, Tuesdays and Thursdays.

• Impact: Join a fast-growing HR platform trusted by more than 2,000 companies worldwide: you'll help shape how companies run HR and grow their people in one connected system.

• Culture: A diverse, international team that values open feedback and celebrates wins, big and small.

• Sponsored lunch: Lunch is on us every Tuesday and Thursday.

• Work from anywhere: Work from a different location for up to 2 months a year.

• Monthly team activities: Join Feierabend, a monthly budget to get-together in Berlin — hosted by employees, for employees.

This role is based in Berlin and the salary range for this position is dependent on the level in which we recruit this role:
Senior: €50,000 - €80,000 + Bonus + Equity.
Lead: €80,000 - €100,000 + Bonus + Equity.

Leapsome aims to pay generously and fairly. If the listed range isn’t working for your situation, please tell us early in the process, we’d rather have that conversation than lose a great candidate over a number we may be able to address.

If your role or skillset isn’t covered in our compensation framework, it’s likely because we haven’t hired enough in that area yet. We’ll build a data-backed range before we make you an offer, and we’ll share our thinking with you as early as we can.

This note is published for transparency. It reflects our compensation philosophy as of June 2026 and describes our general global approach — it is not a contract, offer, or entitlement to any salary, increase, or bonus, and may change at any time. Individual compensation is always governed solely by your written employment agreement and applicable local law.