GSO - Sales Operations Analyst (m/f/d)

PTV Logistics GmbH; Deutschland; Remote; EUR 70,000 - 95,000; Full time

Job summary

PTV Logistics GmbH is seeking a GSO – Sales Operations Analyst to transform complex sales data into clear, actionable insights. You will build and optimize reports and dashboards that track ACV, ARR, NRR, pipeline, bookings, churn, and sales productivity, while flagging risks and driving improvements across the organization.

As a trusted partner to Sales Leadership, you will collaborate with Finance and HR on commissions, forecasts, and data quality, and you will leverage AI tools to automate

Qualifications

• Strong analytical and problem-solving skills.
• Experience building reports and dashboards with BI tools (Power BI).
• Excellent Excel skills and comfort with large datasets.
• Knowledge of SaaS metrics (ACV, ARR, NRR, pipeline, churn).

Responsibilities

• Design, develop, and improve standardized sales reports and dashboards covering key metrics (ACV, ARR, NRR, pipeline, bookings, churn).
• Monitor sales performance, identify drivers and root causes, and translate findings into actionable recommendations.
• Flag performance risks and data quality issues; drive follow-up actions with stakeholders.
• Govern sales commission and bonus calculations in alignment with Finance and HR.
• Partner with Finance on forecasting inputs and model reconciliation; conduct scenario analyses.
• Establish KPI definitions, maintain data dictionaries and reporting documentation.
• Deliver ad-hoc analyses and business cases for sales initiatives and present insights to leadership.
• Drive automation and AI-driven improvements to reporting and analytics.
• Collaborate with Sales, Customer Success, Professional Services, Finance, HR, RevOps, and IT/Data teams.

Skills

Analytical thinking

Independent work

Growth mindset

Cross-functional collaboration

Executive communication

Fluent in English

Tools

Power BI

SQL

Job description

PTV Logistics is a leading global software company for planning, calculating, and optimizing transport logistics to save time and costs. With more than 40 years of experience and record-breaking algorithms in route planning and tour optimization, the software empowers logistics companies to realize the theoretical savings potential of route planning automation in practice.

PTV Logistics is a leading global software company for planning, calculating, and optimizing transport logistics to save time and costs. With more than 40 years of experience and record-breaking algorithms in route planning and tour optimization, the software empowers logistics companies to realize the theoretical savings potential of route planning automation in practice.

For more information, visit https://www.ptvlogistics.com/en.

As our GSO – Sales Operations Analyst (m/f/d), you turn complex sales and revenue data into clear, actionable insights that support decision-making across PTV Logistics. As a trusted business partner to Sales Leadership, you go beyond reporting: you challenge assumptions with data, uncover root causes, and proactively identify risks, opportunities, and improvement potential.

Your work spans the following areas:

• You design, develop, and continuously improve standardized sales reports and dashboards covering key metrics such as ACV, ARR, NRR, pipeline, bookings, churn, and sales productivity.
• You monitor sales performance, identify underlying drivers and root causes, and translate findings into practical recommendations for sales leadership and other stakeholders.
• You proactively flag performance risks, process inefficiencies, and data quality issues before they impact the business, and drive follow-up actions with stakeholders until sustainable solutions are in place.
• You prepare, validate, and govern sales commission and bonus calculations, ensuring accuracy, transparency, and consistency in close alignment with Finance and HR.
• You partner with Finance on forecasting inputs and models, reconcile relevant revenue metrics, and conduct scenario analyses to support commercial planning and investment decisions.
• You establish consistent KPI definitions across regions and teams, maintain clear data dictionaries and documentation of reporting logic, and support data quality through checks and alerts.
• You deliver ad-hoc analyses and business cases for sales initiatives and strategic projects, and present insights in leadership meetings in a concise, executive-ready way.
• You drive the continuous improvement of sales processes and use automation and AI tools to reduce manual effort and make reporting and analytics more efficient and scalable.
• You collaborate closely with Sales, Customer Success, Professional Services, Finance, HR, RevOps, and IT/Data teams to provide visibility across the Lead-to-Cash process, including customer retention, utilization, revenue, and margins.

Your profile

• You bring strong analytical and problem-solving skills and hands-on experience building reports and dashboards with business intelligence (BI) tools such as Power BI or similar platforms.
• You have strong Excel skills and enjoy working with large datasets; experience with SQL or comparable query languages is a plus.
• You understand SaaS business models and commercial metrics, including ACV, ARR, NRR, pipeline, bookings, and churn, and have knowledge of CRM systems (ideally Microsoft Dynamics) and commercial business processes.
• You can explain complex analyses clearly to non-technical audiences and translate data into meaningful, actionable business recommendations.
• You are curious and proactive: you investigate problems beyond the initial request, identify opportunities and risks independently, and have the confidence to challenge assumptions with data.
• You take ownership of outcomes, work independently, and combine high attention to detail with pragmatic prioritization and a structured, reliable way of working.
• You have a strong interest in AI-powered tools and automation and a growth mindset when it comes to learning new tools, technologies, and business processes.
• You collaborate effectively with technical teams and commercial stakeholders, and are comfortable working across functions to improve reporting, forecasting, and data quality.
• You are fluent in English; German language skills are a plus.

Contact Person

Magdalena Riffault
Senior Talent Acquisition Partner

About us

PTV Logistics - a leading global software company for transportation logistics!
We calculate and optimize route planning for logistics companies with record-breaking algorithms to maximize time and cost savings. With more than 40 years of experience, we help to put theory into practice!
Interested? Then take a look at our website: https://www.ptvlogistics.com/en