German Technical Support for Canon in Athens (help to relocate)

Expat-U; Remote; EUR 30.000 - 40.000; Vollzeit

Zusammenfassung

A leading company in customer support is seeking a German Technical Support Advisor for Canon in Munich. In this role, you'll engage with customers through various channels like phone, email, and chat, ensuring their inquiries are answered, and issues are resolved. The position offers excellent training and a multicultural environment, along with relocation assistance including lodging for a month and help finding an apartment. Ideal candidates are patient, empathetic, and fluent in German.

Leistungen

Relocation assistance (hotel/Airbnb for 1 month)

Help finding an apartment

Health insurance

Qualifikationen

• Must be native or fluent in German for effective customer interaction.
• Intermediate level of English is required for communication.
• Demonstrated patience and empathy in customer service roles.

Aufgaben

• Respond to customer inquiries via phone and email.
• Establish and maintain trusting relationships with customers.
• Update customer files and ensure resolution of issues.
• Adhere to company policies while ensuring customer satisfaction.

Kenntnisse

Native or Fluent in German

Intermediate English B2

Patient

Empathetic

Jobbeschreibung

German Technical Support for Canon in Athens (help to relocate)

Job Openings German Technical Support for Canon in Athens (help to relocate)

About the job

Become a customer advisor. Your role will be to respond to incoming customer inquiries via phone, email, and chat. Comprehensive on-site training, youthful work environment (average age of 25) and multicultural (20 different languages).

Responsibilities

• Respond to customer via phone, email
• Establish a trusting relationship
• Update customer files
• Resolve customer issues
• Ensure customer satisfaction
• Adhere to company policies

Requirements

• Native or Fluent in German
• Intermediate English B2
• Patient
• Empathetic

Relocation Support

• Hotel or Airbnb (1 month)
• Help to find an apartment
• Administrative support
• Pick in the airport
• Health insurance