German Technical Support for Canon in Athens (help to relocate)

Expat-U; Hamburg; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A leading support service provider is looking for a German Technical Support advisor in Athens. The role involves handling customer inquiries through phone, email, and chat, with a focus on building trust and ensuring satisfaction. Native or fluent German is required along with intermediate English. The company offers comprehensive relocation assistance including accommodation and administrative support. Join a vibrant, multicultural team with an average age of 25 to thrive in your career.

Leistungen

Relocation support

Hotel or Airbnb for 1 month

Health insurance

Qualifikationen

• Fluent in German, both written and spoken.
• Intermediate level of English (B2) to assist customers.
• Strong empathy and patience in customer interactions.

Aufgaben

• Respond to customer inquiries via phone and email.
• Establish trusting relationships with customers.
• Update customer files and resolve issues.
• Adhere to company policies to ensure satisfaction.

Kenntnisse

Fluent in German

Intermediate English B2

Empathetic

Patient

Jobbeschreibung

German Technical Support for Canon in Athens (help to relocate)

Job Openings German Technical Support for Canon in Athens (help to relocate)

About the job

Become a customer advisor. Your role will be to respond to incoming customer inquiries via phone, email, and chat. Comprehensive on-site training, youthful work environment (average age of 25) and multicultural (20 different languages).

Responsibilities

• Respond to customer via phone, email
• Establish a trusting relationship
• Update customer files
• Resolve customer issues
• Ensure customer satisfaction
• Adhere to company policies

Requirements

• Native or Fluent in German
• Intermediate English B2
• Patient
• Empathetic

Relocation Support

• Hotel or Airbnb (1 month)
• Help to find an apartment
• Administrative support
• Pick in the airport
• Health insurance