German speaking Customer Support Agent to Athens

Next Job Abroad; Stuttgart; Vor Ort; EUR 20.000 - 27.000; Vollzeit

Benefits dieser Stelle

Complete relocation support

Competitive monthly salary

Health care benefits

Free online Greek language courses

Professional growth opportunities

Great working environment

Great Place to Work certified

Zusammenfassung

An international recruitment agency is seeking a German Speaking Customer Support Agent for their client, Mercedes-Benz, in Greece. The role includes customer communication via phone, chat, and email, maintaining satisfaction, and building relationships. Fluency in German and strong communication skills in English are essential. The position offers relocation support, competitive salary, and health benefits, along with professional development opportunities.

Qualifikationen

• Fluency in German.
• Very good communication skills in English.
• Exceptional communication and soft skills required.
• Computer literacy and comfort with tech tools.
• Resourceful attitude and ability to multitask.
• Thrives in a dynamic, team-oriented setting.

Aufgaben

• Communicate with customers via phone, chat & email.
• Track and follow cases to ensure timely closure.
• Maintain high customer satisfaction representing a major brand.
• Build and maintain professional relationships with partners.
• Work toward meeting client and internal targets as defined.

Kenntnisse

Fluency in German

Very good communication skills in English

Exceptional communication & soft skills

Problem-solving skills

Computer knowledge/tech savviness

Ability to multitask

Team player

Jobbeschreibung

Looking to work in Athens, Greece? We are now looking for German Speaking Customer Support Agent.

With more than 300 days of sun, this is a perfect relocation location.

Our worldwide client is looking for support agents for their Mercedes-Benz customers.

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

Requirements

• Fluency in German
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge/tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

Benefits

• Complete support to help you ease your relocation to Greece (our client will cover your flight tickets expenses, hotel accommodation, support with the house searching process(-all at no cost to you-)
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas
• Work for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age