German Technical Support Advisor – Barcelona | Relocation Package Included
Cbtalents
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Benefits offered by this job
Job summary
Cbtalents in Barcelona is seeking a German-speaking Technical Support Advisor to join our international team. You will assist customers by phone, email and chat and help solve product issues.
With 2+ years in customer service or tech support, you’ll own cases until resolution, escalate complex problems when needed, and maintain high customer satisfaction.
Qualifications
- Proficient or bilingual German (C1/C2)
- Advanced English (B2+)
- 2+ years of experience in Customer Service or Technical Support
- Strong communication and listening skills
- Solution-oriented mindset
Responsibilities
- Support customers via phone, email, and chat
- Troubleshoot technical and product-related issues
- Provide professional, friendly customer service
- Take ownership of cases until full resolution
- Escalate complex issues when needed
- Ensure high customer satisfaction
Skills
Job description
Job Openings German Technical Support Advisor – Barcelona | Relocation Package Included
Ready to take your career abroad and live by the Mediterranean? Join our international team in Barcelona and work in a modern, dynamic environment while supporting a global tech brand!
Were looking for German-speaking Technical Support Advisors who are passionate about helping customers and solving problems.
Support customers via phone, email, and chat
Troubleshoot technical and product-related issues
Provide professional, friendly customer service
Take ownership of cases until full resolution
Escalate complex issues when needed
Ensure high customer satisfaction
Proficient or bilingual German (C1/C2)
Advanced English (B2+)
2+ years of experience in Customer Service or Technical Support
Strong communication and listening skills
Solution-oriented mindset
Salary: €20,500 gross/year + up to €2,000 bonus/year
Fully paid training
Modern office in central Barcelona
International, friendly work environment
Work-life balance in one of Europes most vibrant cities
Start your international career, grow professionally, and enjoy life in Barcelona.
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