German Technical Support Advisor – Barcelona | Relocation Package Included
Cbtalents
An application made for this job — a tailored resume and cover letter that speak straight to the posting.
Benefits offered by this job
Job summary
Cbtalents in Barcelona is seeking a German-speaking Technical Support Advisor to join our international team. You will assist customers by phone, email, and chat, troubleshoot product issues, and ensure a smooth case resolution.
Requirements include German at C1/C2 and English at B2+, 2+ years in customer service or tech support, strong communication and a solution-oriented mindset. We offer full training, a central Barcelona office, and an relocation package.
Qualifications
- Proficient German (C1/C2) or bilingual.
- Advanced English (B2+) required.
- 2+ years in Customer Service or Technical Support.
- Strong communication and listening skills.
- Solution-oriented mindset and problem solving.
Responsibilities
- Support customers via phone, email, and chat.
- Troubleshoot technical and product-related issues.
- Provide professional, friendly customer service.
- Take ownership of cases until full resolution.
- Escalate complex issues when needed.
- Ensure high customer satisfaction.
Skills
Job description
Job Openings German Technical Support Advisor – Barcelona | Relocation Package Included
Ready to take your career abroad and live by the Mediterranean? Join our international team in Barcelona and work in a modern, dynamic environment while supporting a global tech brand!
Were looking for German-speaking Technical Support Advisors who are passionate about helping customers and solving problems.
Support customers via phone, email, and chat
Troubleshoot technical and product-related issues
Provide professional, friendly customer service
Take ownership of cases until full resolution
Escalate complex issues when needed
Ensure high customer satisfaction
Proficient or bilingual German (C1/C2)
Advanced English (B2+)
2+ years of experience in Customer Service or Technical Support
Strong communication and listening skills
Solution-oriented mindset
Salary: €20,500 gross/year + up to €2,000 bonus/year
Fully paid training
Modern office in central Barcelona
International, friendly work environment
Work-life balance in one of Europes most vibrant cities
Start your international career, grow professionally, and enjoy life in Barcelona.
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