German-Speaking Customer Support Specialist – Digital Ads

CB Talents SP; München; On-site; Full time

Benefits offered by this job

Competitive base salary

Opportunity to grow in digital advertising projects

International workplace

Job summary

A digital advertising company is looking for German-speaking Customer Support Specialists to join their team in Lisbon. In this role, you will assist users of their online advertising platform by resolving account-related inquiries, troubleshooting issues, and ensuring customer satisfaction. Successful candidates will have a strong customer service approach, be fluent in German and have at least conversational English. Full-time contract available with a competitive salary and a chance for growth in digital marketing projects.

Qualifications

• Excellent communication skills in German.
• Ability to provide exceptional customer support.
• Comfortable working in a shift environment.

Responsibilities

• Support users of an online advertising platform.
• Assist with account-related inquiries.
• Troubleshoot advertising account issues.
• Ensure a high level of customer satisfaction.

Skills

Customer service mindset

Native or C1 German

B2 English

Job description

We are currently recruiting German-speaking Customer Support Specialists to join a fast-growing digital advertising support team in Lisbon.

📍 Location: Lisbon, Portugal

🏢 Work Model: On-site

⏰ Schedule: Rotative 24/7 shifts

Responsibilities

• Support users of an online advertising platform
• Assist with account-related inquiries
• Troubleshoot advertising account issues
• Ensure a high level of customer satisfaction

Requirements

• Native or C1 German
• B2 English
• Customer service mindset
• Ability to work in a shift environment

What we offer

• Competitive base salary
• Full-time contract
• International workplace
• Opportunity to grow in digital advertising projects