German-Speaking Customer Support – Remote, Greece (Relocation Package)

Nordicrecruiters; Remote; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A recruitment agency is hiring a German-Speaking Customer Support Specialist in Mannheim, Germany. In this fully remote role, you will assist customers via various communication channels and ensure high satisfaction levels. Ideal candidates are fluent in German and possess good English skills, along with excellent problem-solving and communication abilities. The job offers a competitive salary, relocation support, and long-term career development opportunities.

Leistungen

Competitive salary and benefits package

Relocation package

Full training and onboarding

Supportive international environment

Career development opportunities

Qualifikationen

• Fluent in German and good level of English for internal communication.
• Previous experience in customer support is an advantage, but not required.
• Ability to work independently in a remote environment.

Aufgaben

• Support German-speaking customers via phone, email, and chat.
• Maintain high customer satisfaction through effective communication.
• Accurately document customer interactions and follow procedures.
• Collaborate with an international team.

Kenntnisse

Native or fluent German speaker

Good level of English

Strong communication skills

Problem-solving skills

Customer-focused mindset

Attention to detail

Jobbeschreibung

Why Greece?

Greece offers an exceptional quality of life with sunshine, culture, and breathtaking scenery. Whether you are drawn to the vibrant energy of Athens or Thessaloniki, the island lifestyle of Crete, Rhodes, Corfu, or Santorini, or the historic charm of Nafplio and the relaxed beauty of Messinia, Greece gives you the freedom to choose your ideal location. Enjoy incredible food, crystal-clear waters, and a Mediterranean lifestyle that balances work and wellbeing.

Your Role:

As a German‑Speaking Customer Support Specialist, you will be the main point of contact for customers, providing professional, high‑quality assistance and ensuring a seamless experience across multiple communication channels.

Key Responsibilities:

• Support German‑speaking customers via phone, email, and chat
• Provide clear, friendly, and solution‑focused assistance
• Maintain high customer satisfaction through effective communication
• Accurately document customer interactions and follow internal procedures
• Collaborate with an international team to maintain service excellence

What Were Looking For:

• Native or fluent German speaker
• Good level of English for internal communication
• Strong communication and problem‑solving skills
• Customer‑focused mindset with attention to detail
• Ability to work independently in a remote environment
• Previous customer support experience is an advantage, but not required

What We Offer:

• Competitive salary and benefits package
• Relocation package to support your move to Greece
• Fully remote role within Greece
• Full training and structured onboarding
• Supportive, international working environment
• Long‑term career development and growth opportunities

If you're ready to build your career while living in one of Europes most beautiful and inspiring countries, this role is for you.

Apply now and start your Greek journey.