German-Speaking Customer Support – Remote, Greece

Nordicrecruiters; Remote; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

An international recruitment agency is seeking a German-Speaking Customer Support Specialist based in Heidelberg, Germany. In this fully remote role, you will assist customers via various communication channels, ensuring a high level of satisfaction. The ideal candidate should be native or fluent in German and possess strong communication skills. You'll benefit from competitive salaries, a relocation package, and a supportive international working environment, all while living in one of Europe's most beautiful countries.

Leistungen

Competitive salary and benefits package

Relocation package

Full training and structured onboarding

Long-term career development opportunities

Qualifikationen

• Native or fluent in German, with a good command of English.
• Strong communication skills and a problem-solving attitude.
• Ability to work independently in a remote setting.

Aufgaben

• Support German-speaking customers via phone, email, and chat.
• Maintain high customer satisfaction through effective communication.
• Document customer interactions accurately.

Kenntnisse

Native or fluent German speaker

Good level of English

Strong communication skills

Problem-solving skills

Customer-focused mindset

Attention to detail

Jobbeschreibung

Why Greece?

Greece offers an exceptional quality of life with sunshine, culture, and breathtaking scenery. Whether you are drawn to the vibrant energy of Athens or Thessaloniki, the island lifestyle of Crete, Rhodes, Corfu, or Santorini, or the historic charm of Nafplio and the relaxed beauty of Messinia, Greece gives you the freedom to choose your ideal location. Enjoy incredible food, crystal-clear waters, and a Mediterranean lifestyle that balances work and wellbeing.

Your Role:

As a German‑Speaking Customer Support Specialist, you will be the main point of contact for customers, providing professional, high‑quality assistance and ensuring a seamless experience across multiple communication channels.

Key Responsibilities:

• Support German‑speaking customers via phone, email, and chat
• Provide clear, friendly, and solution‑focused assistance
• Maintain high customer satisfaction through effective communication
• Accurately document customer interactions and follow internal procedures
• Collaborate with an international team to maintain service excellence

What Were Looking For:

• Native or fluent German speaker
• Good level of English for internal communication
• Strong communication and problem‑solving skills
• Customer‑focused mindset with attention to detail
• Ability to work independently in a remote environment
• Previous customer support experience is an advantage, but not required

What We Offer:

• Competitive salary and benefits package
• Relocation package to support your move to Greece
• Fully remote role within Greece
• Full training and structured onboarding
• Supportive, international working environment
• Long‑term career development and growth opportunities

If you're ready to build your career while living in one of Europes most beautiful and inspiring countries, this role is for you.

Apply now and start your Greek journey.