German speaking Customer Support Agent to Athens, Greece

Next Job Abroad; München; Vor Ort; EUR 40.000 - 50.000; Vollzeit

Benefits dieser Stelle

Complete relocation support

Competitive monthly salary + 2 extra salaries per year

Health care benefits

Free online Greek language courses

Full training by certified instructors

Zusammenfassung

Next Job Abroad is seeking a customer support representative in Munich, Germany. The role involves communicating with customers through various channels, tracking cases, and maintaining high satisfaction. Ideal candidates should be fluent in German, possess excellent communication skills in English, and exhibit strong problem-solving abilities. Benefits include relocation support to Greece, competitive monthly salary with additional bonuses, and professional growth opportunities.

Qualifikationen

• Fluency in German is essential.
• Very good communication skills are required in English.
• Exceptional skills in communication and problem-solving are needed.

Aufgaben

• Communicate with customers via phone, chat, and e-mail.
• Track and follow cases to ensure they are closed efficiently.
• Maintain high customer satisfaction.

Kenntnisse

Fluency in German

Very good communication skills in English

Exceptional communication & soft skills

Problem-solving skills

Computer knowledge/tech savviness

Ability to multitask

Jobbeschreibung

Responsibilities

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

Requirements

• Fluency in German
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge/tech savviness
• Resourceful, able to multitaskThrive as a team player in a fast-paced, high-energy, change-oriented environment

Benefits

• Complete support to help you ease your relocation to Greece (our client will cover your flight tickets expenses, hotel accommodation, support with the house searching process(-all at no cost to you-)
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas
• Work for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age