German speaking Customer Support Agent

Next Job Abroad; Leipzig; Vor Ort; EUR 20.000 - 31.000; Vollzeit

Benefits dieser Stelle

Support for relocation to Greece

Competitive monthly salary + 2 extra salaries per year

Health care benefits

Full training by certified instructors

Professional growth & development opportunities

Free online Greek language courses

Great facilities for a relaxing work environment

Professional growth

Social responsibility initiatives

Great Place to Work certified

Zusammenfassung

A leading recruitment agency is seeking a candidate in Leipzig to communicate with customers via multiple channels, ensuring high satisfaction and professional relationships. Fluency in German and strong communication skills in English are essential. The role involves tracking cases, working towards targets, and thriving in a fast-paced environment. Benefits include relocation support to Greece, health care benefits, and opportunities for professional growth.

Qualifikationen

• Fluency in German.
• Very good communication skills in English.
• Exceptional communication & soft skills, as well as problem-solving skills.
• Computer knowledge/tech savviness.
• Resourceful, able to multitask.
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment.

Aufgaben

• Communicate with customers via phone, chat & e-mail.
• Track and follow cases to ensure they are closed efficiently.
• Maintain high customer satisfaction, representing the brand.
• Build strong, professional relationships with partners.
• Work towards targets set by client and internal guidelines.

Kenntnisse

Fluency in German

Very good communication skills in English

Exceptional communication & soft skills

Problem-solving skills

Computer knowledge/tech savviness

Resourceful and able to multitask

Team player in a fast-paced environment

Jobbeschreibung

Responsibilities

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

Requirements

• Fluency in German
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge/tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

Benefits

• Complete support to help you ease your relocation to Greece (our client will cover your flight tickets expenses, hotel accommodation, support with the house searching process(-all at no cost to you-)
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas
• Work for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age