Exciting German-speaking Customer Service position for Athens, Greece.

Next Job Abroad; Köln; Vor Ort; EUR 30.000 - 40.000; Vollzeit

Benefits dieser Stelle

Complete relocation support

Competitive monthly salary + bonuses

Health care benefits

Full training

Professional growth opportunities

Free Greek language courses

Zusammenfassung

Next Job Abroad is looking for customer service representatives in Köln, Germany. The role involves communicating with customers via phone, chat, and email, ensuring a high level of customer satisfaction. Candidates must be fluent in German and possess excellent communication skills in English. Benefits include relocation support to Greece, competitive salary with additional bonuses, health care benefits, and opportunities for professional growth. Join a certified diverse company promoting equal opportunities.

Qualifikationen

• Fluency in German is mandatory.
• Excellent communication skills in English required.
• Exceptional soft skills and ability to solve problems.

Aufgaben

• Communicate with customers via phone, chat, and email.
• Track and follow cases to ensure timely closure.
• Maintain high customer satisfaction.

Kenntnisse

Fluency in German

Very good communication skills in English

Exceptional communication skills

Soft skills

Problem-solving skills

Jobbeschreibung

Responsibilities

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they are closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

Requirements

• Fluency in German
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge/tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

Benefits

• Complete support to help you ease your relocation to Greece (our client will cover your flight tickets expenses, hotel accommodation, support with the house searching process—all at no cost to you)
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State-of-the-art premises, providing a great working environment with relaxing break areas
• Work for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age