German speaking Customer Support Agent

Next Job Abroad; Stuttgart; Hybrid; EUR 36.000 - 47.000; Vollzeit

Benefits dieser Stelle

Complete relocation support

Competitive monthly salary plus bonuses

Health care benefits

Full training by certified instructors

Professional growth opportunities

Free online Greek language courses

Community & social initiatives

Language courses

Great working environment

Zusammenfassung

An international recruitment firm is seeking candidates for a customer communication role based in Stuttgart, Germany. Fluency in German is essential, along with strong English communication skills. Responsibilities include managing customer interactions via phone and chat, tracking case resolutions, and maintaining satisfaction. The role offers a competitive salary with additional benefits, including relocation support, health care, and professional development opportunities. Join a certified Great Place to Work company fostering diversity and equal opportunities.

Qualifikationen

• Fluency in German is essential.
• Strong communication skills in English required.
• Must be resourceful and able to multitask.

Aufgaben

• Communicate with customers via phone, chat & e-mail.
• Track and follow cases to ensure timely resolution.
• Maintain high customer satisfaction.
• Build and maintain professional relationships with partners with empathy.
• Work toward targets as defined by client and internal goals.

Kenntnisse

Fluency in German

Very good communication skills in English

Exceptional communication & soft skills

Problem-solving skills

Computer knowledge/tech savviness

Resourceful and able to multitask

Thrive as a team player

Jobbeschreibung

Responsibilities

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

Requirements

• Fluency in German
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge/tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

Benefits

• Complete support to help you ease your relocation to Greece (our client will cover your flight tickets expenses, hotel accommodation, support with the house searching process(-all at no cost to you-)
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas
• Work for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age