Exciting German-speaking Customer Service position for Athens, Greece.

Next Job Abroad; München; Vor Ort; EUR 30.000 - 40.000; Vollzeit

Benefits dieser Stelle

Relocation support covering flight tickets and accommodation

Competitive monthly salary with 2 extra salaries per year

Health care benefits

Free online Greek language courses

Professional growth opportunities

Great working environment

Zusammenfassung

Next Job Abroad is looking for customer service representatives in Munich, Germany. You will communicate with customers via phone, chat, and email, ensuring cases are resolved efficiently while maintaining high customer satisfaction. Fluency in German and strong communication skills in English are necessary. The position offers competitive salary, relocation support to Greece, health benefits, and professional development opportunities.

Qualifikationen

• Fluency in German required.
• Strong communication skills in English essential.
• Must possess soft skills and problem-solving abilities.

Aufgaben

• Communicate with customers via phone, chat & e-mail.
• Ensure timely closure of cases efficiently.
• Maintain high customer satisfaction representing the brand.

Kenntnisse

Fluency in German

Very good communication skills in English

Exceptional communication & soft skills

Problem-solving skills

Computer knowledge/tech savviness

Resourceful, able to multitask

Jobbeschreibung

Responsibilities

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they are closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

Requirements

• Fluency in German
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge/tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

Benefits

• Complete support to help you ease your relocation to Greece (our client will cover your flight tickets expenses, hotel accommodation, support with the house searching process—all at no cost to you)
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State-of-the-art premises, providing a great working environment with relaxing break areas
• Work for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age