German-Speaking Customer Advisor: Join Us in Lisbon!

Cbtalents; Dresden; Vor Ort; EUR 30.000 - 35.000; Vollzeit

Benefits dieser Stelle

Health Insurance

Career Growth opportunities

Relocation Package

Zusammenfassung

Cbtalents is looking for a German-Speaking Customer Advisor to join our team in Lisbon, starting on January 8, 2026. This is an on-site role where you will assist our German-speaking customers with their inquiries.

Key qualifications include fluency in German (C1/C2) and proficiency in English (B2). The position offers health insurance, growth opportunities, and a relocation package. Apply now for a chance to kick off your career!

Qualifikationen

• Must be fluent in German (C1/C2 level).
• A good working knowledge of English (B2 level minimum) is required.
• Experience in customer service is a plus, but not mandatory.

Aufgaben

• First point of contact for German-speaking customers.
• Resolve customer questions and issues quickly.
• Communicate primarily in German, using phone, email, and chat.

Kenntnisse

German Fluency (C1/C2 level)

English Proficiency (B2 level minimum)

Jobbeschreibung

German‑Speaking Customer Advisor: Join Us in Lisbon!

This job offers a fantastic opportunity to use your German language skills in a professional, international setting in Lisbon, starting on January 8, 2026.

• Position: German‑Speaking Customer Advisor
• Location: Lisbon, Portugal (On‑site role)
• Start Date: January 8, 2026

What You’ll Be Doing

You’ll be the first point of contact for our German‑speaking customers, helping them with their questions and resolving any issues quickly and effectively. You’ll communicate primarily in German, using the phone, email, and chat. You will also use English for internal documentation and communication.

Who We’re Looking For

• German Fluency is Essential: You must be fluent (C1/C2 level) in German.
• English Proficiency: A good working knowledge of English (B2 level minimum) is required.
• Experience (Nice to Have): Previous experience in customer service is a plus, but not mandatory. We provide full training!
• Eligibility to Work: You must hold an EU Citizenship, a valid Refugee Card, or a Residency Card that is valid for over one year.

Schedule and Benefits

Work Schedule

• Days: Monday to Friday (weekends are always off!)
• Shifts: Rotational shifts scheduled between 06:00 and 22:00.
• Early Shift Support: If your shift starts at 06:00, we’ll cover your commute with an Uber reimbursement up to €25.00.
• Equipment: All necessary work equipment will be provided.

Compensation and Perks

• Health Insurance
• Career Growth opportunities within the company.
• Relocation Package (details discussed confidentially upon offer).

Ready to kick off your career in Lisbon? Apply now!