Front Office Agent (m/f/d)

FAIRMONT; München; Vor Ort; EUR 30.000 - 40.000; Vollzeit

Zusammenfassung

A prestigious hotel in Munich is seeking a Front Office Agent to ensure guest satisfaction and streamline check-in processes. The role offers a unique 4-day workweek with full-time hours and no reduction in pay or holiday. Ideal candidates have training in the hotel industry and fluency in German and English. Join a dynamic team and enjoy great staff benefits including free hotel stays and discounts worldwide.

Leistungen

4-day workweek

Free hotel stays for employees

Generous discounts on hotel bookings and dining

Flexible working arrangements

Fun staff parties

Qualifikationen

• Professional experience in the hotel industry is required.
• Ability to inspire colleagues and guests.
• Knowledge about city attractions and tips.

Aufgaben

• Ensure guest satisfaction and enthusiasm.
• Manage smooth check-in processes during busy times.
• Maintain clean administrative processes in your team.

Kenntnisse

Fluent German

Fluent English

Customer satisfaction

Team cooperation

Ausbildung

Training in the hotel industry

Jobbeschreibung

Company Description

The 25hours Hotel The Royal Bavarian is located in the heart of Munich with perfect connections to public transportation. Our colleagues appreciate the cross-departmental cooperation characterized by relaxed interaction and flat hierarchies. At the monthly Royal Birthday Bash, onboarding of new employees or team outings, we celebrate in typical Bavarian and typically royal style.

From check-in to “See you again”: our 10-strong team at the 25hours Hotel The Royal Bavarian reception ensures guests are happy from their first moment there till their last. We’re looking forward to welcoming you as Front Office Agent (m/f/d).

COME AS YOU ARE & SHOW HOW YOU CARE ...
... in a 4-day-workweek.

Enjoy 3 days off every week and the opportunity to organize your free time more flexibly!

Job Description

How does your working day look like ...

• At reception, you not only ensure that guests are satisfied, but also that they are enthusiastic
• You always stay cool - even when all guests arrive at the same time for check-in
• You ensure a smooth flow when welcoming guests to the hotel and clean administrative processes in your shift team

Qualifications

Your personality counts more than your CV ...

• You have completed training in the hotel industry, gained professional experience and speak fluent German and English
• You can inspire your colleagues just as much as your guests
• You also know your way around the city and always have a few tips on the scene at hand
• You not only bring your skills, but also your character
• You're a doer - and openly admit when you've done something wrong

Additional Information

What's in it for you ...

• Only work 4 days a week as a full-time team member without payment or holiday reduction
• Get to know our 25hours hotels and stay for free for a maximum of 10 nights per year as an employee
• Take advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world
• Benefit from great offers from our numerous cooperation partners
• Reconcile your personal situation with work - we are open to part-time employees, mini-jobs and any other adjustments
• Be part of our hilarious staff parties and much more ...