A global innovator in cash management technology is transforming how businesses handle cash transactions. By combining advanced hardware with intelligent software, the company delivers fully integrated solutions that connect payment systems with operational processes.
Currently seeking:
FIELD SERVICE TECHNICIAN
Hanover & the area
ROLE OVERVIEW
The Field Service Engineer plays a crucial role in the maintenance and repair of equipment and systems at customer locations. This position requires a strong mix of technical expertise, problem-solving ability, and customer service skills. You will be responsible for installing, troubleshooting, and repairing equipment, ensuring optimal performance for clients.
KEY JOB RESPONSIBILITIES
- Perform on-site installations, maintenance, and repairs to ensure equipment operates at peak performance
- Conduct routine inspections and preventive maintenance to minimize downtime
- Diagnose and troubleshoot technical issues using analytical skills and specialized tools
- Provide technical support and guidance to customers for efficient equipment use
- Document all work performed and maintain accurate service reports
- Stay up to date with industry trends, product developments, and regulations
- Build and maintain strong client relationships through reliability and expertise
EXPERIENCE & QUALIFICATIONS
- Proven experience as a Field Service Engineer or in a similar technical role
- Strong understanding of mechanical and electrical systems
- Excellent problem-solving skills with the ability to work independently
- Strong communication and interpersonal skills
- Willingness to travel, including overnight stays
- Valid driver’s license with a clean driving record
WHAT’S IN IT FOR YOU
- Opportunity to join a newly established service team and shape the role from the ground up
- Work in a highly international environment with colleagues across Europe
- Competitive salary, bonus, and company car
- Flexibility to manage your own schedule based on customer needs
- High level of autonomy, trust, and support from management
- Be part of a successful, dynamic, and professional organization with an informal culture