Field Service Engineer (M/F/D)

FormFactor Inc.; Thiendorf; On-site; EUR 45,000 - 60,000; Full time

Benefits offered by this job

30 days of vacation

Flexible working hours

Home office options

Attractive remuneration package

Job summary

FormFactor Inc. in Thiendorf, Germany is seeking an Engineer or Technician to perform maintenance and installation of semiconductor test equipment. You will execute preventive and corrective maintenance, provide technical training to clients, and document work according to company standards.

The ideal candidate has 2-4 years experience in a relevant field, detail-oriented skills, and solid communication in both German and English. The company offers an attractive remuneration package along with a family-friendly work environment.

Qualifications

• 2-4 years of experience in a similar field is typically required.
• Willingness to travel and valid car driving license are necessary.
• No previous professional experience is required.

Responsibilities

• Execute preventive & corrective maintenance at customer sites.
• Install & commission probers and accessories.
• Prepare commissioning protocols and acceptance reports.
• Provide technical training and instruction to customers.
• Perform troubleshooting and repairs via phone and onsite.

Skills

Detail-oriented work

Strong problem-solving skills

Good communication skills in German

Good communication skills in English

Accuracy and punctuality

Teamwork and interpersonal skills

Education

Engineer or technician in electrical engineering

Tools

MS Office applications

Job description

Forming Our Future together

Shape your future with a hidden champion of the high‑tech industry. FormFactor is a leading global manufacturer of semiconductor test and measurement products, including advanced MEMS probe cards, engineering probe stations and probes, metrology systems, as well as quantum cryogenic measurement systems. Globally, FormFactor Inc. has locations in all markets relevant to the semiconductor industry. In Germany, we develop and manufacture wafer probers for a wide range of applications. Our products and solutions contribute significantly to the development and productions of new technologies. From AI to 5G, from autonomous driving to quantum computing, almost every breakthrough innovation today has its form factor.

That Looks Good. Your Future At FormFactor

• Hello future! As part of our large FormFactor family, you will play an active role in shaping current and upcoming technologies.
• Bye-bye monotony! The challenging, varied tasks in the field of artificial intelligence and infrared applications as well as flat hierarchies offer you a lot of freedom for design and innovation.
• Your thing. In small teams, you will work independently and close to the product. You will find your solutions and accompany the entire production cycle.
• Just get started. With our New Hire training plan, you will arrive relaxed into your new tasks.
• It's fun. We offer you an attractive remuneration package as well as a share in the company's success.
• Being human. 30 days of vacation, flexible working hours and home office are our tools for your family and work‑life balance.
• Motivated. Our pleasant, friendly working atmosphere and international collegiality are a real feel‑good factor.
• Progress. Internal training, exchange programs and an open transfer of knowledge open horizons for you.
• Perspective. As the market leader, we are operating in an incredibly exciting and crisis‑proof industry of the future.

Not enough? We would be happy to introduce you to many other benefits in a personal conversation.

Job Description

In our company, your core responsibilities include:

• Independent execution of preventive & corrective maintenance at the customer's site in the service area EMEA
• Installation & commissioning of probers and accessories, including final acceptance and release of complete products and assemblies according to test and acceptance regulations
• Preparation of commissioning protocols and acceptance reports
• Technical training and instruction of customers
• Troubleshooting and repair of our probers both as telephone support and at the customer's site
• Implementation and monitoring of technical escalations
• Professional customer communication
• Responsible for timely processing, documentation, invoicing and control of work orders, customer orders and service calls according to FormFactor guidelines
• Actively collaborate with other FormFactor departments to ensure continuous improvement of products
• Regular participation in qualification measures
• Adherence to all health and safety requirements both internally and during customer service calls

Qualifications

What you should bring with you:

• Engineer or technician in the field of electrical engineering, automation technology or similar
• At least 2-4 years of experience in a similar field of activity is typically required
• Detail‑oriented work and strong problem‑solving skills
• Accuracy, punctuality, good team and interpersonal skills
• Willingness to travel
• Good communication skills in German and English both verbally and in writing
• Good knowledge of common MS Office applications
• Valid car driving license and willingness to travel required

Education & Experience

No previous professional experience - required