Field Service Employee (m/f/d)

Lidrotec GmbH; Bochum; On-site; EUR 45,000 - 65,000; Full time

Benefits offered by this job

Company pension

Flexible working hours

Mobile working

Employee discounts

Job summary

Lidrotec GmbH in Bochum is seeking a skilled service technician to install, commission, maintain, and repair high-tech machinery at client sites.

You will travel up to 50% of your time, coordinate on-site activities, and collaborate with our expert teams to solve complex problems while delivering clear training and documentation.

Qualifications

• Technical training or degree in mechatronics or related engineering.
• Experience in technical service preferred, ideally international context.
• Affinity for high-tech machinery and complex systems, semiconductor experience advantageous.
• Independent, goal-oriented and reliable work attitude.

Responsibilities

• Install and commission high-tech machines at customer sites.
• Maintain and repair systems while ensuring processes stay within spec.
• Analyze root causes and solve technical problems with teams.
• Coordinate installation and repair work with customers on site.
• Provide training, document service work, and write regular reports.

Skills

Teamwork

Problem solving

Interdisciplinary teams

Customer collaboration

Education

Mechatronics / Mechanical / Electrical engineering degree

Job description

Your mission

• You will be responsible for the installation, commissioning, maintenance and repair of high-tech machines and systems at the client.
• This involves maintaining the technical set-up of the machines as well as keeping the physical-chemical processes within spec.
• Service responsibilities include reaction to error messages, root cause analysis of technical problems, and problem solving.
• As part of your job, you will coordinate all necessary installation and repair work with the customer on site.
• For problem solving you will collaborate with our headquarter-based internal expert- and development-teams.
• Additional activities include giving training courses for customers, documentation of service work, and writing regular reports.
• You will be located at our headquarters in Bochum but will be required to travel abroad (estimated up to 50 % of working hours).
• Options for longer assignments are upcoming and can be discussed with interested candidates.

Your profile

• You want to make a real impact with your work and help build up something significant.
• You enjoy working in teams and solving complex problems with interdisciplinary teams.
• You have a passion for innovation and are open to new approaches to break through existing boundaries.

Furthermore:

• Completed technical training (technician, bachelor’s or master’s degree in mechatronics, mechanical engineering, electrical engineering or similar disciplines).
• First experience in technical service or a similar function, preferable in the international context.
• Affinity for high-tech machine-technology and complex technical systems, experience in semiconductor branch of industry of advantage.
• Independent, goal-oriented and reliable way of working.
• Very good written and spoken English skills, basic knowledge of German and other languages of advantage.
• Desirable: intercultural experience.

Why us?

Innovation, openness, and curiosity are at the heart of our culture — and we’re always looking for fresh perspectives. Here’s what you can expect:

• A collaborative, multidisciplinary team where your ideas are truly valued.
• Continuous learning and growth opportunities.
• A chance to build your career in an exciting and fast-evolving industry.
• A family-friendly working model that supports work-life balance.
• An attractive company pension plan.
• Flexible working hours and the option of mobile working.
• A wide range of employee discounts and additional subsidies.