Service Technician (m/f/d)

Wille Geotechnik; Göttingen; On-site; EUR 35,000 - 50,000; Full time

Benefits offered by this job

Flexible working hours

Pleasant corporate culture

Performance-related remuneration

Job summary

Wille Geotechnik is seeking a proficient technician in Göttingen, Germany. The role involves performing technical repairs, maintenance, and service duties while ensuring customer satisfaction. Candidates should have relevant apprenticeships and ideally some service experience. You will be part of a supportive team within a family-like culture, with opportunities for international work and flexibility in hours.

Qualifications

• Completed apprenticeship in relevant technical field with experience in electronics.
• Initial professional experience in technical service and understanding of customer satisfaction.
• Willingness to undertake domestic and international travel.

Responsibilities

• Carry out technical repairs on equipment and test systems.
• Perform maintenance and service work, including calibrations.
• Plan and prepare for service assignments independently.
• Serve as primary contact for customers on service projects.
• Produce written reports of work done.

Skills

Technical repairs

Customer communication

Structured work

Teamwork

Proficiency in English

MS Office

Education

Apprenticeship as a mechatronics technician, electronics technician or industrial mechanic

Job description

Your responsibilities

• You will be responsible for carrying out technical repairs (mechanical, electrical)
• You will perform maintenance and service work as well as calibrations on equipment and test systems
• You will plan your service assignments in consultation with the service management
• You will independently prepare for and carry out the assigned service calls
• Your service calls will involve short domestic trips or, occasionally, short international travel
• You will act as the point of contact for our customers and technical departments regarding service projects
• You will support our specialist departments with the technical acceptance of test systems both in-house and at the customer’s premises
• You will produce written service reports detailing the work carried out
• You will take on board suggestions from customers and pass these on to the relevant specialist departments

Your profile

• You have completed an apprenticeship as a mechatronics technician, electronics technician or industrial mechanic with practical experience in electronics
• Ideally, you have already gained initial professional experience in technical service within an international customer environment and understand the importance of customer satisfaction
• You work in a structured and solution-oriented manner
• You are communicative and value working as part of a team
• You can communicate in English and are proficient in using standard MS Office products
• You are willing to undertake occasional domestic and international travel
• A high degree of autonomy in a medium-sized company that is actively developing and professionalising
• A pleasant, modern and dynamically evolving working environment within a family-like corporate culture featuring flat hierarchies and short decision-making processes
• A corporate culture characterised by international diversity in mixed teams and exciting, varied projects
• A role with a future-oriented remit, combined with performance-related remuneration
• A family-friendly working environment with flexible working hours

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