Field Clinical Specialist

Recor Medical Europe GmbH; Frankfurt; Hybrid; EUR 65,000 - 95,000; Full time

Job summary

Recor Medical Europe GmbH is seeking a Field Clinical Specialist to educate clinicians on our uRDN product, support procedures, and assist with program launches. You will collaborate with the Territory Manager, conduct hands-on demonstrations, and participate in medical education events across the region.

The role requires clinical background, strong presentation skills, and the ability to travel up to half the time.

Qualifications

• Preferred Medical/Nursing/Biomedical background (RN, BA/BS in related fields).
• 2 years of clinical case support or demonstrated clinical excellence.
• Medical device support experience in Cath-Lab or Operating Theater (Cardiology/Interventional radiology).
• Ability to learn and understand technical information quickly.
• Confident presenter and teacher of technical information to clinical staff.
• Strong administrative skills for case paperwork and data collection.
• Excellent analytical, problem-solving and troubleshooting abilities.
• Fluent in French and English; other languages a plus.
• Proficient with MS Office and related systems.
• Open to travel up to 50% to various locations.

Responsibilities

• Educate doctors, nurses, and staff on our product and procedures.
• Conduct hands-on demonstrations and in-services; support launches.
• Assist Territory Manager with new accounts and regional tasks.
• Support medical education events and clinical feedback processes.
• Build rapport with physicians, nurses, technologists, and admins.

Skills

Presentation skills

Clinical education

Technical explanation

Analytical/problem solving

Team collaboration

MS Office

Education

Nursing/Biomedical background (RN, BA/BS)

Tools

MS Office

Job description

Position Summary

The Field Clinical Specialist engages with doctors, nurses, and staff to educate on our product, support procedures, and identify appropriate activities to further the business. This position will work collaboratively with the Territory Manager in their respective region. They are also responsible for conducting hands‑on demonstrations and in‑services, supporting new program launch efforts and assisting with regional teams in day‑to‑day activities that include trade‑show attendance, identifying new business opportunities, and supporting medical education.

Responsibilities and Duties

Technical Support:

• Represent Recor Medical during cases to ensure customer and patient success with products and demonstrates expertise in troubleshooting techniques
• Supports procedures as directed by the Commercial Team
• Assists Territory Manager, as needed, when opening new accounts
• Assists in product demonstration and troubleshooting at medical education events
• Works with the Quality department to help track device-related clinical feedback and complaints

Educational Support:

• Educates and trains physicians and hospital personnel on technical matters related to our product by conducting and/or coordinating:
• One-on-One training sessions
• In-service education programs
• Seminars and/or outside symposium
• Collects and studies information about new and existing products and monitors competitor sales, prices, and products
• Provides clinical expertise/guidance to internal colleague

Sales Support:

• Serves as an effective Recor Medical representative to physicians and supports staff regarding product
• Responds to customer needs and reports customer complaints regarding products and service by developing and/or working with other personnel
• Builds rapport with all pertinent account stakeholders, including physicians, nurses, technologists, and administrators

Your profile

• Preferred Medical/Nursing/Biomedical background (RN, BA/BS in related fields)
• Relevant working experience in renal denervation or similar and demonstrated Clinical Excellence or at least 2 years of clinical case support
• Medical Device support experience working in Cath-Lab and/or Operating Theater (preferably within Cardiology or Interventional radiology)
• Ability to quickly learn and understand technical information
• Competent and confident presenter and teacher of technical information related to devices, clinical protocols and applicable regulations to personnel in a clinical environment
• Possesses strong administrative skills to ensure all necessary paperwork associated with cases or follow-up, or associated with data collection is correct
• Excellent analytical, problem-solving and trouble-shooting skills
• Ability to communicate, collaborate and build relationships with people across all levels and from diverse backgrounds
• Fluent in French and English language is required, any other European languages is an asset
• Proficiency with standard corporate software applications, including MS Office and other systems
• Open to travel up to 50% of the time to various locations, sometimes on short notice

About us

At Recor Medical, we are pioneering Ultrasound Renal Denervation (uRDN) therapy to treat hypertension, the leading cardiovascular risk factor in the world. With our Paradise uRDN System, we’re on a mission to provide the millions of people who suffer from hypertension with a non-drug and minimally invasive option to lower their blood pressure. Join us on our journey and make a meaningful impact on the lives of people around the globe.