Clinical Support Specialist

BrioHealth BV; Deutschland; Remote; EUR 65,000 - 90,000; Full time

Benefits offered by this job

Mentorship from Market Development Dir

Competitive compensation

Early exposure to clinical studies

Job summary

BrioHealth BV is expanding its European clinical organization and seeks a Clinical Support Specialist to back the BrioVAD program across Germany, Austria, and the Netherlands. The role is field-facing with frequent travel and requires hands-on support for implant procedures, postoperative care, and ICU team coordination.

You will develop deep technical knowledge of the BrioVAD system and work closely with Market Development, Medical Affairs, Quality, and R&D to enable safe and effective use.

Qualifications

• Hands-on exposure to cardiac or critical care environments (perfursionist/ICU nurse/cardiac surgery role).
• 1–5 years of relevant clinical or industry experience in a field-facing role.
• Fluent German and professional English proficiency.

Responsibilities

• Provide on-site clinical and technical support during BrioVAD implant procedures and postoperative care.
• Assist ICU teams with device operation, troubleshooting, and therapy optimization.
• Serve as a clinical partner to surgeons, perfusionists, ICU nurses, and VAD coordinators during early cases and routine use.
• Support system setup, pre-implant checks, and device configuration.
• Deliver structured training to implanting physicians, perfusionists, and ICU staff.

Skills

Clinical support

Technical troubleshooting

Field travel

Interpersonal skills

Independent work

Tools

BrioVAD system

Job description

BrioHealth BV is a European medical technology company developing the BrioVAD System, a fully magnetically levitated left ventricular assist device (LVAD) designed to provide long-term mechanical circulatory support for patients with advanced heart failure. Headquartered in the Netherlands, BrioHealth BV serves as the European hub for BrioHealth Solutions (USA) and BrioHealth Technologies (China), integrating engineering, clinical, and regulatory expertise across the organization.

The company operates under the EU Medical Device Regulation (MDR) and is currently conducting a multi-center clinical investigation evaluating the safety and performance of the BrioVAD System. In addition to product development, BrioHealth BV supports European commercial activities, customer support, and post-market surveillance, working closely with clinicians and research partners to expand access to durable mechanical circulatory support across Europe.

The Role

BrioHealth is expanding its European clinical organization and is seeking a Clinical Support Specialist to support the clinical study and early adoption of the BrioVAD mechanical circulatory support (MCS) system across Germany, Austria, and the Netherlands.

This is a home-office-based, field-facing role requiring frequent travel to implanting centers. The role is highly clinical and hands-on, supporting implant procedures, post-operative care, and ICU teams, while also developing strong technical expertise in the BrioVAD system.

This position is well suited for perfusionists, ICU nurses, or early-career MCS professionals looking to transition into a medical device field role. You will operate with a high degree of autonomy in the field, while receiving close mentorship from the Market Development Director and ongoing support from Medical Affairs, Quality, and R&D.

What You’ll Do

Clinical & Procedural Support

• Provide on-site clinical and technical support during BrioVAD implant procedures and post-operative management
• Support ICU teams with device operation, troubleshooting, and therapy optimization
• Serve as a trusted clinical partner to surgeons, perfusionists, ICU nurses, and VAD coordinators during early cases and routine use

Technical & Product Expertise

• Support system setup, pre-implant checks, and device configuration
• Maintain deep technical knowledge of the BrioVAD system, controller, driveline, and related accessories
• Troubleshoot device and peripheral issues in real time, ensuring use in accordance with IFUs, training materials, and clinical protocols

Training & Site Enablement

• Support hospital onboarding and early-case execution at new and existing implanting centers
• Deliver structured, role-appropriate training to implanting physicians, perfusionists, and ICU staff
• Reinforce clinical best practices and contribute to continuous knowledge sharing across the field team

Market & Clinical Feedback

• Capture structured clinical and user feedback from sites and communicate insights to Market Development, Medical Affairs, and R&D
• Support early market development activities, including site qualification visits and clinical meetings
• Cross-Functional Collaboration
• Work closely with Market Development, Medical Affairs, Quality, and Regulatory partners to support safe and effective system use
• Support clinical study activities as needed, without serving as a primary CRA

What You Bring

Clinical or Industry Background

Candidates must bring hands-on exposure to cardiac or critical care environments, demonstrated by one of the following:

• Perfusionist, ICU nurse, or cardiac surgery-related clinical role
• Experience in a clinical or field-facing role at an MCS or cardiovascular medical device company

Experience Level & Career Stage

• 1-5 years of relevant clinical or industry experience
• Clear motivation and capability to develop into an independent Clinical Field Specialist

Skills & Professional Attributes

• Comfortable operating in high-acuity environments (OR and ICU)
• Technically curious, hands-on, and solutions-driven
• Able to work independently in the field with sound judgment on when to elevate
• Strong interpersonal skills and credibility with physicians and hospital staff
• Resilient and adaptable, with the ability to manage frequent travel and dynamic schedules across the DACH region
• Collaborative mindset with the ability to work effectively across multidisciplinary teams

Language & Location Requirements

• Fluent German (required)
• Professional working proficiency in English
• Based in Germany, Austria, or the Netherlands

What We Offer

• Entry into a highly specialized mechanical circulatory support (MCS) field with a steep clinical and technical learning curve
• Direct mentorship from an experienced Market Development Director with hands-on exposure to early cases and site development
• Broad, real-world exposure across clinical operations, product, and early commercial execution
• Meaningful responsibility and visibility within a fast-moving European medical technology company
• Competitive compensation aligned with experience, role scope, and regional market standards